Community Impact & Volunteer Teams Manager

Ygam; Nottingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

28 days holiday

Life Assurance

Pension

Wellbeing scheme

Staff retreats

Job summary

Hope Nottingham is seeking a Charity Area Teams Manager in Nottingham to lead staff, volunteers and service delivery teams across food banks, hubs and community activities. You will ensure safe, welcoming and well-planned services aligned with our ethos.

The role focuses on developing people, coordinating safeguarding, and driving improvements through feedback and impact data while maintaining Christ-centered engagement with diverse communities.

Qualifications

• Proven team management and volunteering experience.
• Excellent communication, written and verbal.
• Ability to lead diverse teams in a fast-paced environment.
• Strong organisational skills with multi-priority management.
• Commitment to community service and ethos.

Responsibilities

• Lead and support staff through objectives, reviews, training and wellbeing conversations.
• Recruit, induct, develop and engage volunteers and volunteer leaders.
• Oversee service delivery across multiple locations, maintaining safe, inclusive and welcoming standards.
• Act as Safeguarding Coordinator and escalat[e] concerns appropriately
• Use feedback and impact information to improve support, training and delivery.
• Uphold and promote Hope Nottingham's Christian ethos while welcoming people of all faiths and none
• Ensure compliance with organisational policies, safety standards, and legal requirements across all service activities.
• Foster strong relationships with community partners, stakeholders, and local organisations to enhance outreach efforts.
• Monitor operational metrics and prepare reports to evaluate team performance, identify areas for improvement, and celebrate successes.

Skills

Team management

Volunteer development

Safeguarding

Stakeholder engagement

Communication

Organisational skills

Adaptability

Driving license

Tools

Office 365

Service related software

Job description

Hope Nottingham is seeking a Charity Area Teams Manager in Nottingham to lead staff, volunteers and service delivery teams across food banks, hubs and community activities. You will ensure safe, welcoming and well-planned services aligned with our ethos.

The role focuses on developing people, coordinating safeguarding, and driving improvements through feedback and impact data while maintaining Christ-centered engagement with diverse communities.