Support Administrator (Oasis Community Hub Hobmoor)

Oasis Charitable Trust; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Pension scheme 7%

Holiday 25 days + 8 BH pro rata

Wellbeing & family-friendly policies

Job summary

Oasis Community Hub Hobmoor in the United Kingdom seeks a highly organised Support Administrator to handle a varied administrative workload, maintain records, manage bookings and enquiries, and support financial processes.

You will promote Hub activities via social media, support data systems, and work with a diverse team to serve South Yardley and surrounding areas.

Qualifications

• GCSE English and Maths, or equivalent, with relevant experience in an administrative role.
• Strong computer literacy, including confidence using Microsoft Office and Excel, and the ability to learn new systems quickly.
• Excellent written and verbal communication skills, with strong attention to detail and accurate record keeping.
• The ability to organise and prioritise competing responsibilities, work proactively and remain effective in a busy environment.
• Experience of using social media across multiple platforms.
• The ability to work positively with a wide range and diversity of people and to handle confidential or sensitive information appropriately.
• A willingness to demonstrate commitment to the values and behaviours that flow from the Oasis ethos.

Responsibilities

• Providing day-to-day administrative support to Hub projects and the Community Leader.
• Supporting project delivery through participant communications, registers and accurate record keeping.
• Keeping our Impact Tracker (Evide) up to date, and running reports for programme oversight, funding and monitoring.
• Supporting financial administration, including raising invoices, processing expenditure requests, maintaining online filing systems and liaising with the National Finance Team.
• Managing enquiry emails and phone calls and coordinating Community Centre bookings.
• Helping to create social media content, including graphics and videos, and supporting a strong social media presence.

Skills

Organised

Proactive

Communication skills

Social media

MS Office

Education

GCSE English & Maths

Tools

Microsoft Office

Excel

Job description

Are you highly organised, proactive and confident managing a varied administrative workload? Want to use your skills to support a busy community hub? Want to join a diverse team working alongside local people to make a difference in South Yardley?

Oasis Community Hub Hobmoor is a busy community hub serving South Yardley and the wider Yardley area. We provide a welcoming community centre alongside a range of local projects and activities. Our vision is for community – a place where everyone is included, making a contribution and reaching their God-given potential.

We are seeking a Support Administrator to provide reliable, high-quality administrative support across the Hub. This is a varied role at the heart of our day-to-day work, helping colleagues keep accurate records, communicate well with participants, manage bookings and enquiries, support financial processes, maintain data systems and promote Hub activity through social media.

Key responsibilities include:

• Providing day-to-day administrative support to Hub projects and the Community Leader.
• Supporting project delivery through participant communications, registers and accurate record keeping.
• Keeping our Impact Tracker (Evide) up to date, and running reports for programme oversight, funding and monitoring.
• Supporting financial administration, including raising invoices, processing expenditure requests, maintaining online filing systems and liaising with the National Finance Team.
• Managing enquiry emails and phone calls and coordinating Community Centre bookings.
• Helping to create social media content, including graphics and videos, and supporting a strong social media presence.

The successful post holder must have:

• GCSE English and Maths, or equivalent, with relevant experience in an administrative role.
• Strong computer literacy, including confidence using Microsoft Office and Excel, and the ability to learn new systems quickly.
• Excellent written and verbal communication skills, with strong attention to detail and accurate record keeping.
• The ability to organise and prioritise competing responsibilities, work proactively and remain effective in a busy environment.
• Experience of using social media across multiple platforms.
• The ability to work positively with a wide range and diversity of people and to handle confidential or sensitive information appropriately.
• A willingness to demonstrate commitment to the values and behaviours that flow from the Oasis ethos.

As part of the package, Oasis offers:

• A pension scheme, offering a 7% employer contribution.
• A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays), pro rata for part-time staff.
• Policies which promote wellbeing and are family friendly.

We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.

We appreciate you may wish to use AI to support elements of your application, but we strongly encourage all candidates to submit applications that genuinely reflect their own skills, achievements and lived experiences. It is what makes your application stand out!

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all staff to share this commitment and to undergo appropriate checks, which may include an enhanced DBS check.

The successful candidate must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.

Oasis supports Equal Opportunities. Registered Charity No. 1163889