Community Fundraiser

Wallace & Gromit's Grand Appeal; West of England; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Pension scheme (including Salary Sacr​

Hybrid working approach

Job summary

Wallace & Gromit’s Grand Appeal in Bristol is seeking a motivated Community Fundraiser to inspire individuals, schools and groups to raise vital funds through creative activities. You will build strong supporter relationships, deliver talks, manage events, and support fundraisers while upholding high stewardship standards and GDPR compliance.

You will be friendly, proactive and able to travel across the South West, promoting the charity through talks, presentations and donor care.

Qualifications

• Energetic and motivated fundraising professional
• Excellent oral and written communication skills
• Ability to engage a wide range of supporters and partners

Responsibilities

• Support the community fundraising team to meet objectives and strategy
• Steward mid-level fundraisers and partners including schools and clubs
• Deliver talks to schools and groups across the Bristol area and South West
• Represent the charity at events and build new fundraising opportunities
• Maintain GDPR-compliant donor data and records

Skills

Fundraising

People skills

Public speaking

Stakeholder engagement

Donor care

Tools

Raiser's Edge

Job description

Join our passionate Community Fundraising Team and help make a real difference for sick children and their families.

We’re looking for a motivated Community Fundraiser to inspire and support individuals, schools, community groups and organisations to raise vital funds through creative and engaging fundraising activities. You’ll build strong relationships with supporters, helping them maximise their impact and achieve their fundraising goals.

Hours: Permanent, Full Time. Office-based with potential for hybrid working

About us:

For over 30 years, Wallace & Gromit’s Grand Appeal has helped to transform children’s healthcare in Bristol, funding pioneering treatment, facilities and research at Bristol Children’s Hospital and the Neonatal Intensive Care Unit at St Michael’s Hospital.

By uniting philanthropy with world-class medicine, the charity enables clinicians to deliver exceptional care and improve outcomes for babies and children across the South-West and beyond. Alongside this, we operate three family accommodation houses, giving parents and families somewhere to stay close by, where we can support them during their child’s stay in hospital. Our long-standing partnership with Aardman underpins the charity’s national profile and reach.

Our passionate and motivated community fundraising team are seeking a Community Fundraiser to help with their ambitious plans to expand the community programme to increase activity and income whilst continuing to deliver excellent supporter care to our incredible family of fundraisers.

Our 13-strong fundraising team works across five specialist areas, covering corporate partnerships, community fundraising, events, individual giving and philanthropy. This role sits within the Community Fundraising Team, working closely with three other team members while also collaborating with the wider fundraising team.

Community fundraising is all about inspiring and supporting individuals, groups, schools and organisations across the region to raise money in ways that are meaningful to them. Whether it’s taking on a personal challenge, organising a fundraising event, supporting one of our wider public campaigns or bringing a community together. Our community fundraising team provide guidance, tools and inspiration that help supporters make a difference.

This role is a fantastic opportunity for an aspiring and multi-talented individual looking to develop their career in community fundraising in an ambitious charity. With previous experience in fundraising, you will work closely with the community team to ensure that significant growth is achieved within the community fundraising programme.

You will be friendly, approachable and a highly motivated team player with excellent oral and written communication skills. Your warm personality will enable you to engage, motivate and influence a wide range of people, including members of the public, our fundraising families, schools, groups and hospital staff. Enthusiasm, initiative and energy are key attributes of The Grand Appeal’s team members.

You will be confident and happy to travel across the South West and thrive on promoting The Grand Appeal through the delivery of talks and presentations to schools and groups. You will enjoy meeting fundraisers to talk through their plans and advise and help them to maximise their fundraising potential. You’ll also excel at thanking donors through arranging cheque presentations and sending personalised thank you letters and handwritten cards. Equally important, you’ll bring empathy, compassion and emotional intelligence to the role. You will be able to sensitively support and converse with families in difficult situations and guide their fundraising appropriately, offering the highest quality stewardship at all times.

If you are motivated by purpose, value and integrity, and want your work to have real-world impact, we would love to hear from you. The role holder will be required to complete a DBS disclosure check.

Key Responsibilities

• Provide effective and efficient support to the community fundraising team to meet team objectives and contribute to the delivery of the community fundraising strategy.
• Steward and support our mid-level community fundraisers, including but not limited to Third-party organised challenge event fundraisers, Shine Bright Christmas fundraisers, Hot Dog Dash participants, runners, cyclists, sports clubs and groups, schools and in memory fundraisers.
• Deliver engaging presentations and talks to schools and community groups primarily in the Bristol area but also throughout the South West and South Wales.
• Represent the charity and attend fundraising, networking and stewardship events, including cheque presentations as required.
• Assist in the organisation and delivery of community fundraising stewardship events.
• Be a proactive member of the community team – contributing ideas to help innovate and shape community fundraising ideas and projects.
• Maintain knowledge of all products offered by the fundraising team, including the lottery and events so that opportunities for cross-promotion can be utilised.

Engage and motivate charity supporters

• Manage mid-level community fundraisers, forging strong relationships through high-quality customer care, optimising opportunities for increased support and encouraging long-term engagement, ensuring all supporters have a positive experience engaging with the charity.
• Deliver an exceptional individual, written and verbal stewardship programme to all our supporters, ensuring all fundraisers are thanked in a timely and appropriate manner.
• Provide regular support to the operation of our stall in Bristol Children’s Hospital, selling merchandise and liaising with potential supporters.
• Supervise and support volunteers when required.
• Maintain The Raiser’s Edge database to ensure data and fundraiser communications are recorded and updated accurately and in accordance with GDPR, creating supporter records when required and ensuring meticulous attention to detail and accuracy.
• Ensure that all donations are coded and recorded correctly on our database, liaising with the finance team when necessary.

Communications and marketing

• Provide case studies to the communications team to aid the creation of fundraising materials and reporting documents.
• Share engaging fundraiser stories with the comms team to share on our website, social media channels and press to thank our fundraisers and inspire others to fundraise for us.

Other tasks

• Keep abreast of governance requirements pursuant to all communications /marketing activity including but not limited to the Charities Act, Fundraising Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation.
• Ensure accurate and effective use of the database and that agreed standards of supporter stewardship and processing of personal and financial information are met.
• Carry out other tasks and duties as required to support colleagues in the wider team.

What we offer

At The Grand Appeal, you’ll join a friendly, talented and supportive team, who share one mission: making a difference for sick children and their families.

We offer

• Pension scheme(including Salary Sacrifice)
• Hybrid working approach