Community First Responder Team Leader

Yorkshire Ambulance Service NHS Trust; Brandy Carr; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible hours

Annual leave 27–33 days

Pension

NHS Discounts

Car lease

Employee assistance

Career development

Staff networks

Job summary

Yorkshire Ambulance Service NHS Trust invites applications for the role of Community First Responder Team Leader. The post focuses on leadership of CFRs and volunteer schemes within the Community Resilience Team, with emphasis on education, training and mentoring to ensure a safe, professional volunteering environment.

The post holder will supervise volunteers and promote effective communication across the Trust while working in remote locations, including evenings and weekends, and supporting

Qualifications

• Excellent communication, training and administration skills are required.
• Experience in supervising volunteers and teams is desirable.
• Willingness to work towards FREC level 4 as part of ongoing professional development.

Responsibilities

• Supervise Community First Responders and volunteers.
• Coordinate education, training and mentoring within CFR and volunteer schemes.
• Engage internal and external stakeholders to support safe service delivery.

Skills

Communication

Training

Administration

Stakeholder engagement

Education

FREC level 3 certificate

Job description

Community First Responder Team Leader | Yorkshire Ambulance Service NHS Trust

Summary

We are looking for an experienced and enthusiastic individual to join our team. The Community Resilience Team (CRT) are responsible for the development of volunteer and community resources, including Community First Responders (CFRs), Co-responders and local community initiatives.

The post holder must have excellent communication, training and administration skills with an innate ability to engage a range of stakeholders both internal and external to the trust.

Please note, we will consider applications from individuals who hold a certificate in First response in emergency care (FREC) level 3 or equivalent, with the understanding of working towards FREC level 4.

Through your work, more lives will be saved from pre-hospital cardiac arrest in the communities of Yorkshire.

The post holder will be accountable for Community First Responders, volunteer schemes and their contribution to safe service delivery of pre-hospital care in a defined geographical location. As a Team Leader within the Community Resilience Team, you will be responsible for first line supervision of volunteers and volunteer performance - the key areas of focus will include education, training and mentoring to ensure a safe, professional and progressive volunteering environment and team engagement - fostering effective communication within the team and wider Trust, promoting openness and inclusivity at all times, working in remote locations with an element of evening and weekend working.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working including hybrid working.

Benefits

• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.

For full details of the detailed job description and main responsibilities, please refer to the job description under supporting documents.

Please note, we will consider applications from individuals who hold a certificate in First response in emergency care (FREC) level 3 or equivalent, with the understanding of working towards FREC level 4.

This advert closes on Sunday 25 Oct 2026.

We are looking for an experienced and enthusiastic individual to join our team. The Community Resilience Team (CRT) are responsible for the development of volunteer and community resources, including Community First Responders (CFRs), Co-responders and local community initiatives. The post holder must have excellent communication, training and administration skills with an innate ability to engage a range of stakeholders both internal and external to the trust. Please note, we will consider applications from individuals who hold a certificate in First response in emergency care (FREC) level 3 or equivalent, with the understanding of working towards FREC level 4. Through your work, more lives will be saved from pre-hospital cardiac arrest in the communities of Yorkshire. The post holder will be accountable for Community First Responders, volunteer schemes and their contribution to safe service delivery of pre-hospital care in a defined geographical location. As a Team Leader within the Community Resilience Team, you will be responsible for first line supervision of volunteers and volunteer performance - the key areas of focus will include education, training and mentoring to ensure a safe, professional and progressive volunteering environment and team engagement - fostering effective communication within the team and wider Trust, promoting openness and inclusivity at all times, working in remote locations with an element of evening and weekend working., Please note, we will consider applications from individuals who hold a certificate in First response in emergency care (FREC) level 3 or equivalent, with the understanding of working towards FREC level 4.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities. We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live. We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service. Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.