Community & Events Fundraising Assistant

St Christopher's Hospice; Sydenham; On-site; GBP 25,000 - 33,000; Full time

Benefits offered by this job

Health and wellbeing schemes

Free street parking nearby

Onsite staff canteen

Competitive pension scheme

Life assurance

Job summary

St Christopher’s Hospice is seeking a Community & Events Fundraising Assistant to join our Fundraising team in Sydenham. You will be the first contact for Community and Events enquiries and support day-to-day activities that enable successful fundraising.

The role offers an introduction to the world of fundraising, with learning opportunities across income lines and close collaboration with the wider directorate.

Qualifications

• Attention to detail and organisational skills are essential.
• Friendly approach to community and events supporters is important.
• Confident and articulate communication with supporters is required.
• Proficient IT skills across MS Office; CRM experience is a plus.
• Experience in fundraising is desirable.

Responsibilities

• Act as the first point of contact for Community and Events enquiries by phone, email, post or in person.
• Deal with communications empathetically and build relationships with supporters.
• Assist in the organisation of Community and Events activities.
• Collaborate with colleagues across the organisation to deliver a positive supporter experience.
• Organise and allocate equipment and record activity in the CRM.

Skills

Attention to detail

Organised

Communication skills

MS Office

Empathy

Customer service

Tools

CRM software

Job description

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We’re building a Talent Pool of exceptional individuals ready to join our team when the right opportunity arises. If you're looking for a meaningful role where your skills can make a real difference, we’d love to hear from you.

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Department: Fundraising Salary: £28,996 per annum Type: Permanent - Full Time Hours: 36 hours per week Location: Sydenham & Orpington Closing date: 28 September 2026

SALARY: £28,996 per annum

HOURS: 36 hours per week

with occasional work at the Orpington site, Tregony Road BR6 9XA

Please note that this position includes occasional evening and weekend working.

About Us

This is a fantastic opportunity to work at a leading Hospice who aspires to a world in which all dying people and those close to them have access to care and support, whenever and wherever they need it. St Christopher’s Hospice was founded in 1967 by Dame Cicely Saunders, and became the first hospice of the modern hospice movement. We provide invaluable care and support to over 7,500 people across the five London Boroughs of Bromley, Croydon, Lambeth, Lewisham and Southwark.

The fundraising team generates more than £10m every year, around half of which comes through gifts left to the charity as legacies. We organise a programme of appeals, campaigns and events, administer our own lottery, make applications to charitable foundations, engage with local business and support individuals who give in-memory of a loved one. This is delivered by a strong employed fundraising team, supported by a number of wonderful volunteers.

Your new role

Looking for an exciting role where every day is different and you get to engage with amazing supporters and our local community?

If so, we have the perfect role for you!

We are seeking a Community & Events Fundraising Assistant to join our Fundraising team, and act as a first point of contact for all Community and Events fundraising enquiries. You will be vital to the success of the team, supporting many day-to-day tasks which enable successful and enjoyable fundraising activities. This exciting role is a fantastic introduction into the wonderful world of Fundraising. It will give the successful candidate the opportunity to learn about different fundraising income lines, both within the team and also the wider directorate.

Key responsibilities of the role include:

• Acting as a first point of contact for all Community and Events fundraising enquiries, that come in by telephone, email, post and in person, responding in a professional, friendly and timely manner and ensure follow-up action is carried out where necessary;
• Ensuring all communications are dealt with empathetically and appropriately, recognising the need to build relationships with supporters
• Assisting in the organisation of Community and Events.
• Working with colleagues across the organisation to deliver a positive and effective supporter experience of St Christopher’s
• organising and allocating equipment and recording appropriately on our CRM

About you

We’re looking for someone who is:

• Has good attention to detail, is organised and is keen to getinvolved in charity fundraising.
• You’ll have a friendly approach to build relationships with community and events supporters
• Confident and articulate and someone who can communicate empathetically when dealing with supporters.
• As well as strong IT skills in all MS Office packages.

What you will get in return

• a stimulating and rewarding career with an opportunity to influence and make a real difference in the community.
• access to excellent training and development opportunities
• a number of health and wellbeing schemes
• competitive contributory pension scheme
• life assurance scheme with generous beneficiary plan
• free on street parking nearby
• onsite staff canteen at our Sydenham site.