Community Engagement & Volunteer Coordinator

National Trust for Places of Historic Interest or Natural Beauty; Norwich; Hybrid; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Substantial pension scheme (up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Job summary

Felbrigg Hall, near Norwich, is seeking a Community, Participation & Volunteering Co-ordinator to build partnerships and develop volunteer pathways. This part-time role (30 hours per week) is fixed-term until 01 September 2027, paying £22,089.60 pro rata (£27,612 FTE).

You’ll work with local communities, support volunteer managers, and help shape engagement across the Tamar Valley property group, with flexible working and a strong focus on safeguarding and inclusion.

Qualifications

• Understanding of community engagement, participatory practice, and volunteer engagement, management, and innovation.
• Excellent communication and relationship-building skills, including the ability to coach and support others and work collaboratively across teams.
• A proactive, empathetic, and inclusive approach.
• Confidence in using data and insight to guide decisions, with experience of improving and innovating processes and systems.
• Self-motivation and confidence working independently, with the ability to take initiative and manage your own workload effectively.
• Knowledge of relevant legislation, including safeguarding, GDPR, and equality.
• Excellent organisational and planning skills to deliver team priorities.

Responsibilities

• Building strong, positive relationships with local communities, organisations and groups
• Developing existing partnerships and co-create projects that deepen engagement and support the vision for the Tamar Valley property group
• Working closely with volunteer managers, offering guidance and helping to grow volunteer pathways
• Creating new opportunities for participation, ensuring they reflect community needs and interests and a changing volunteer landscape
• Taking part in the Duty Management of our properties and sites where needed

Skills

Community engagement

Relationship-building

Data & insight

Project management

Volunteer coordination

Job description

Felbrigg Hall, near Norwich, is seeking a Community, Participation & Volunteering Co-ordinator to build partnerships and develop volunteer pathways. This part-time role (30 hours per week) is fixed-term until 01 September 2027, paying £22,089.60 pro rata (£27,612 FTE).

You’ll work with local communities, support volunteer managers, and help shape engagement across the Tamar Valley property group, with flexible working and a strong focus on safeguarding and inclusion.