Community & Volunteer Engagement Coordinator

National Trust; Norwich; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

Substantial pension up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking at most Trust places

Job summary

National Trust is seeking a Community, Participation & Volunteering Co-ordinator at Felbrigg Hall, Norwich. This part-time role (30 hours/week) is a fixed-term contract until 01-Sep-2027 with a pro rata salary of £22,089.60 (FTE £27,612 per annum), offering diverse engagement with local communities and volunteer pathways.

Responsibilities include developing partnerships, guiding volunteer managers, and Duty Management where needed.

Qualifications

• Experience in community engagement and volunteering contexts.
• Ability to develop partnerships and co-create projects.
• Strong communication and relationship-building skills.
• Ability to use data and insights to guide decisions.
• Proactive, inclusive approach and independent workload management.
• Knowledge of safeguarding and equality considerations.

Responsibilities

• Building strong, positive relationships with local communities, organisations and groups
• Developing existing partnerships and co-create projects that deepen engagement and support the vision for the Tamar Valley property group
• Working closely with volunteer managers, offering guidance and helping to grow volunteer pathways
• Creating new opportunities for participation, ensuring they reflect community needs and interests
• Taking part in the Duty Management of our properties and sites where needed

Skills

Community engagement

Partnership development

Volunteer management

Communication skills

Data-driven decisions

Self-motivation

GDPR knowledge

Organisational planning

Job description

National Trust is seeking a Community, Participation & Volunteering Co-ordinator at Felbrigg Hall, Norwich. This part-time role (30 hours/week) is a fixed-term contract until 01-Sep-2027 with a pro rata salary of £22,089.60 (FTE £27,612 per annum), offering diverse engagement with local communities and volunteer pathways.

Responsibilities include developing partnerships, guiding volunteer managers, and Duty Management where needed.