Community Engagement & Volunteer Coordinator

National Trust; North End; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Pension scheme

Free entry passes

Rental deposit loan

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance 32 days

Flexible working

Employee assistance

Free parking

Job summary

The National Trust seeks a Community, Participation & Volunteer Co-Ordinator to champion engagement, co-ordinate activities, and grow inclusive opportunities across the Norfolk Coast portfolio. Based in Blakeney, you will engage with groups, develop partnerships, and act as duty manager to ensure smooth opening hours and safety.

A proactive, empathetic, inclusive approach is essential. You will work with the Visitor Experience Officer to enhance the visitor journey and support signage and

Qualifications

• Strong understanding of community engagement and participatory practice.
• Experience increasing community participation and creating inclusive opportunities.
• Experience managing and supporting a team of people.
• Excellent communication and relationship-building skills.
• Ability to coach and support others and collaborate across teams.
• Confident using data and insight to guide decisions.
• Knowledge of safeguarding, GDPR and equality legislation.
• Proactive, empathetic and inclusive approach.

Responsibilities

• Coordinate community engagement and volunteering activities.
• Develop partnerships and inclusive volunteering opportunities.
• Value and support volunteers and remove participation barriers.
• Build collaborations within the local community.
• Carry out Duty Manager responsibilities during opening hours.

Skills

Community engagement

Participatory practice

Volunteer innovation

Team leadership

Communication

Relationship-building

Coaching

Data-driven decisions

GDPR knowledge

Equality law

Inclusive approach

Job description

The National Trust seeks a Community, Participation & Volunteer Co-Ordinator to champion engagement, co-ordinate activities, and grow inclusive opportunities across the Norfolk Coast portfolio. Based in Blakeney, you will engage with groups, develop partnerships, and act as duty manager to ensure smooth opening hours and safety.

A proactive, empathetic, inclusive approach is essential. You will work with the Visitor Experience Officer to enhance the visitor journey and support signage and