Community Engagement & Outreach Coordinator

Adferiad; Flint; Remote; GBP 25,000 - 31,000; Full time

Job summary

Adferiad is seeking a dedicated role based in Flintshire to source eligible participants by networking with referrers and agencies. You will raise awareness of the service through presentations and events, ensure registrations hit targets, and maintain accurate activity records.

The role involves referring clients to partner services, delivering excellent customer service, and promoting available training and volunteering opportunities.

Responsibilities

• Sourcing eligible participants by networking with potential referrers/agencies.
• Raising awareness of the service through presentations and meetings.
• Ensuring the registration outcomes are delivered on target.
• Record all activities accurately on client registration forms and outcome monitoring forms.
• Refer participants to other services within the partnership and external agencies.
• Provide excellent customer service and identify the needs of internal and external customers.
• Promote training opportunities, groups and volunteering events available to clients.
• Ensure action plans are completed on registration.
• Work alongside Peer Mentors to deliver project goals.
• Support the Project Manager in raising awareness of the service.

Job description

Adferiad is seeking a dedicated role based in Flintshire to source eligible participants by networking with referrers and agencies. You will raise awareness of the service through presentations and events, ensure registrations hit targets, and maintain accurate activity records.

The role involves referring clients to partner services, delivering excellent customer service, and promoting available training and volunteering opportunities.