Community Engagement Officer

Birmingham Community Leisure Trust; Birmingham; On-site; GBP 27,000; Full time

Job summary

A community-focused organisation in Birmingham seeks a dedicated Community Engagement Coordinator to foster relationships with local partners, manage activities at leisure centres, and support community development. The ideal candidate will possess strong interpersonal skills, be self-motivated, and have relevant experience in community engagement. This full-time role offers a competitive salary and excellent benefits, including a contributory pension scheme and extensive training opportunities.

Benefits

Contributory pension scheme

Training and development opportunities

Health and wellbeing support

Retail discounts

Paid volunteering day

Qualifications

• Strong communicator with excellent interpersonal skills.
• Ability to manage multiple projects effectively.
• Willingness to travel across Birmingham as required.

Responsibilities

• Build and maintain relationships with community organisations.
• Manage a comprehensive community contact database.
• Coordinate activities and sessions at leisure centres.
• Assist with member sign-ups and site tours.

Skills

Excellent interpersonal skills

Team player

Self-motivated and organized

Confident using IT and Microsoft Office

Flexible under pressure

Education

Community development qualification

Job description

Responsibilities

• Build and maintain strong relationships with community organisations and partners
• Create and manage a comprehensive community contact database
• Identify and develop opportunities for community activities within leisure centres
• Liaise with centre staff to book and coordinate activities and sessions
• Support organisations once activities are established
• Assist with member sign‑ups and site tours where required
• Identify and support applications for external grant funding
• Contribute to and lead the BCLT Sport & Community Engagement Plan
• Support centre staff with community‑related queries
• Assist with advertising and promotion of activities
• Ensure equality, diversity, safeguarding, and privacy needs are understood and met

Are you passionate about community development and bringing people together?

Qualifications

• A strong communicator with excellent interpersonal skills
• A team player who can build trust and positive relationships
• Self‑motivated, organised, and able to manage multiple projects
• Flexible and able to work under pressure
• Confident using IT and Microsoft Office packages
• Passionate about equality, diversity, and safeguarding, A community development qualification and/or relevant leisure/community experience
• A full, current driving licence
• Willingness to travel across Birmingham as required

Location: B73 6EB, must be willing to work between all our Birmingham leisure centres.

Hours: 40 hours per week between Monday to Friday + Occasional evenings / weekends when required. Salary: £26,280.07 per annum + Excellent benefits

Benefits

• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.