Community Engagement Manager London

English Heritage; London; On-site; GBP 28,000; Full time

Job summary

Join a forward-thinking organization as a Community Engagement Manager, where you will play a vital role in connecting communities with England's rich heritage. This position offers the opportunity to create and implement engaging outreach programs, manage volunteers, and collaborate with local stakeholders. You'll be at the forefront of making heritage accessible and relevant to diverse audiences, ensuring that everyone can enjoy and learn from the past. With a commitment to inclusivity and well-being, this role is perfect for those passionate about community engagement and heritage.

Benefits

25 days' holiday plus bank holidays

Matched pension contributions up to 10%

Flexible hours

Career progression opportunities

Free access to English Heritage sites

25% discount in shops and cafes

Enhanced parental leave

Opportunities to attend live events

Qualifications

• Experience in community engagement and delivering outreach activities.
• Ability to manage volunteers and coordinate events.

Responsibilities

• Lead community engagement initiatives to connect heritage with local communities.
• Develop and deliver outreach plans and manage volunteer-led activities.

Skills

Community Engagement

Outreach Planning

Volunteer Management

Event Delivery

Stakeholder Engagement

Budget Management

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Title: Community Engagement Manager London
Location: Marble Hill House, Richmond Road, Twickenham, London, TW1 2NL
Salary: £27,876 per annum / 36 hours / Permanent
Job type: Permanent
Ref: 15948

Heritage is for everybody, and we are here for heritage.

Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.

That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.

We are looking for a Community Engagement Manager to join our team. You'll be on a permanent, full basis, working 36 hours per week.

The Benefits

- Salary from £27,876, depending on skills, experience and location
- 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years
- Matched pension contributions up to 10%
- Flexible hours
- The opportunity to progress your career within the heritage sector
- Apprenticeship opportunities
- Subscriptions to professional bodies
- Free access to all English Heritage sites for you and up to six friends and family members
- 25% discount in our shops and cafes
- Enhanced maternity, paternity or shared parental leave
- Options to buy additional leave
- An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs
- Opportunities to go to some of our great live music and history events

As a Community Engagement Manager, you will be based at Marble Hill House. As the community engagement expert for the territory, you will provide advice and support to your colleagues based at London properties on community engagement which may require you to visit other sites and meet with partners and key stakeholders.

You will also support the Management team at Marble Hill with Duty Management responsibilities.

Our aim is to create opportunities to make heritage relevant, exciting and accessible to all, enabling millions of people to come closer together through their shared engagement with England's heritage. This role will support our mission by leading and developing initiatives that foster strong connections between the sites and their local communities.

You will develop and deliver community engagement programmes and events that are engaging and relevant for our visitors, under represented audiences and local communities including sustaining the existing programme at Marble Hill. You will support the delivery of project-related community activity, such as for NLHF-funded projects and gather data so that we can more clearly demonstrate the value and social impact of our cause to our members, stakeholders, partners, funders and philanthropists. When necessary, you will support free-to-enter and unstaffed sites.

To be considered as a Community Engagement Manager, you will need:

- Creating and delivering outreach plans.
- Managing volunteers and volunteer-led activities.
- Working with a range of people from the local community.
- Community engagement and delivering activities, events and outreach to new audiences, preferably gained within the heritage sector.
- Working with external partners and community stakeholders.
- Devising and delivering activities with volunteers, artists and freelancers.
- Using a variety of methods to evaluate the success of community related activities.
- Using standard office software packages e.g. Word, Excel and Outlook.
- Budget management and financial reporting.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact, Jonathan McGloin, Marble Hill Manager. No agencies please.

Find out more about us and what we do, meet some of our people and hear about why they enjoy working with us on our website.

Everybody's welcome at English Heritage

Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.

We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.

Closing date: 11/05/2025 23:59:59