Community-Driven Property Manager

Touchstone Group; City of Edinburgh; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Competitive benefits package

DBS Check included

Inclusive working environment

Job summary

Touchstone Group, part of Places for People, is seeking a Property Manager in Edinburgh on a permanent basis. You will be the first point of contact for customer enquiries and complaints related to the property, delivering the highest level of service to internal and external clients.

You will coordinate with internal teams to ensure new properties are uploaded, information recorded accurately, and diaries and documents kept up to date. A basic DBS check is mandatory.

Qualifications

• Customer service experience is essential to handle inquiries and complaints.
• Proficient IT skills including Word and Excel; ability to multitask.
• Strong communication skills and stakeholder engagement abilities.

Responsibilities

• Be the first point of contact for customer enquiries and complaints about the property.
• Coordinate with internal teams to ensure new properties are uploaded and information recorded accurately.

Skills

Customer Service experience

Good IT skills

Excellent communication skills

Stakeholder engagement/ management

The ability to multi task

Tools

MS Word

Excel

Job description

Touchstone Group, part of Places for People, is seeking a Property Manager in Edinburgh on a permanent basis. You will be the first point of contact for customer enquiries and complaints related to the property, delivering the highest level of service to internal and external clients.

You will coordinate with internal teams to ensure new properties are uploaded, information recorded accurately, and diaries and documents kept up to date. A basic DBS check is mandatory.