Community Delivery Manager

TieTalent; Swindon; On-site; GBP 30,000 - 45,000; Part time

Job summary

A growing logistics company is seeking a Community Delivery Manager in Swindon. You will be responsible for ensuring smooth parcel delivery, engaging with self-employed couriers. Ideal candidates will have experience in coaching and strong problem-solving skills. This role offers the opportunity to work in a fast-growing environment with plans for future growth.

Qualifications

• Proven experience in coaching, supporting, and motivating individuals or teams.
• Confident in problem-solving and building effective contingency plans.
• Ability to flex communication style across different stakeholders.

Responsibilities

• Driving continuous improvement using data to enhance service delivery.
• Monitoring performance metrics to ensure quality service.
• Building sustainable courier coverage to meet delivery demands.
• Collaborating with teams to resolve concerns and improve satisfaction.

Skills

Coaching

Problem-solving

Negotiation

Interpersonal skills

Adaptability

Education

Valid UK driving licence

Job description

Join to apply for the Community Delivery Manager role at TieTalent

2 weeks ago Be among the first 25 applicants

Join to apply for the Community Delivery Manager role at TieTalent

We are looking for a Community Delivery Manager to join us on a Fixed Term Contract until January 7th 2026.

We have an exciting opportunity for a Community Delivery Manager to join our fast-growing team at Evri. As a Community Delivery Manager, youll be responsible for ensuring the final mile of our parcel journey runs smoothly putting customers and clients at the heart of everything you do. Youll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE+ couriers.

This is a great time to be joining us!We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!

Interested? Take a look at the below to understand what you'll be doing in your role as aCommunity Delivery Manager at Evri!

• Driving continuous improvement, using data and management insights (MI) to improve service delivery.
• Monitoring and improving performance metrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more.
• Minimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication.
• Capacity management interviewing, selecting, and onboarding couriers to ensure full round coverage.
• Building sustainable courier coverage to reduce risk and meet growing delivery demands.
• Maintaining cost leadership by managing courier fees, ad-hoc payments, and local asset use.
• Collaborating with delivery units and customer service teams to resolve concerns and improve satisfaction.
  
  

Still Interested? Great News!

We are looking for:

• A valid UK driving licence.
• Proven experience in coaching, supporting, and motivating individuals or teams.
• Confident in problem-solving and building effective contingency plans.
• Adaptability able to flex your communication style across different stakeholders.
• Effective negotiation and interpersonal skills.
  
  

At Evri, we know we only grow if our people do too. Thats why were committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. Were on a journey to better represent the customers we serve around the UK. Were committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.

We are Evri. Where everyone is welcome.

Were excited for the future. Lets deliver it together.

TITL1_UKTJ

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Management and Manufacturing

• Industries

  Technology, Information and Internet

Referrals increase your chances of interviewing at TieTalent by 2x

Get notified about new Delivery Manager jobs in Swindon, England, United Kingdom.

Swindon, England, United Kingdom 2 weeks ago

Swindon, England, United Kingdom 3 days ago

South Marston, England, United Kingdom 23 hours ago

Swindon, England, United Kingdom 2 days ago

Swindon, England, United Kingdom 1 week ago

Brize Norton, England, United Kingdom 1 week ago

Brize Norton, England, United Kingdom 1 week ago

Swindon, England, United Kingdom 1 week ago

Swindon, England, United Kingdom 2 weeks ago

Swindon, England, United Kingdom 3 weeks ago

Newbury, England, United Kingdom 1 week ago

Programme Facilitator - Swindon (South West) (Ref: 8918)

Swindon, England, United Kingdom 2 weeks ago

Abingdon-On-Thames, England, United Kingdom 2 months ago

Delivery Manager (Environmental Digital Services)

Abingdon-On-Thames, England, United Kingdom 1 week ago

Swindon, England, United Kingdom 2 weeks ago

Abingdon-On-Thames, England, United Kingdom 1 week ago

Newbury, England, United Kingdom 1 week ago

Brize Norton, England, United Kingdom 2 months ago

Defence Digital Programme Delivery Manager

Corsham, England, United Kingdom 4 days ago

Malmesbury, England, United Kingdom 2 weeks ago

Course Manager - Defence Capability Management School

Swindon, England, United Kingdom 1 week ago

Hungerford, England, United Kingdom 2 weeks ago

Newbury, England, United Kingdom 2 weeks ago

Chippenham, England, United Kingdom 2 weeks ago

Abingdon-On-Thames, England, United Kingdom 1 week ago

Swindon, England, United Kingdom 2 weeks ago

Witney, England, United Kingdom 2 weeks ago

Branch Operations Manager - Warehouse/Transport

Faringdon, England, United Kingdom 2 weeks ago

Defence Digital Programme Delivery Manager

Corsham, England, United Kingdom 1 week ago

Highworth, England, United Kingdom 1 week ago

Corsham, England, United Kingdom 2 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.