Delivery Manager

Allen Lane; Leicester; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

A leading recruitment agency is seeking a Digital Delivery Manager for a higher education institution in Leicester. This role involves leading a delivery team, applying Agile and Lean methodologies, and ensuring the service meets strategic objectives. Candidates should have strong coaching and communication skills along with a commitment to enhancing service delivery. This position offers a hybrid working model with 2-3 days in the office.

Qualifications

• Proven experience in leading delivery teams and managing team performance.
• Experience in applying Agile, Lean, and hybrid methodologies.
• In-depth knowledge of project management frameworks.
• Strong coaching skills for team mentoring.
• Strong focus on service standards and continuous improvement.
• Excellent coaching and mentoring skills in Agile/Lean.
• Strong communication to align stakeholders with outcomes.
• Experience with budget and resource management, including third-party involvement.

Responsibilities

• Develop and manage the delivery team to meet university needs.
• Ensure service relevance and adapt as necessary.
• Oversee project timelines and quality standards.
• Foster a culture of continuous improvement.
• Foster a culture of continuous improvement and problem solving.

Skills

Leading high-performing delivery teams

Agile methodologies

Lean methodologies

Coaching and mentoring

Communication skills

Financial management

Stakeholder communication

Financial management

Business analysis

Job description

This range is provided by Allen Lane. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Allen Lane

Permanent IT Recruitment Across Public Sector

Our client, a higher Education institution are looking for a Digital Delivery Manager to develop and be accountable for the Delivery team. The postholder will coach and mentor both team members and others to apply the most appropriate Agile, Lean and project methodologies tools and techniques. The complexity or breadth of products or teams will vary in this role, depending on the context of the initiative.

Utilising their expertise, the postholder will ensure the service meets the university needs, ensuring its continued relevance and adapting the service as required, in consideration of longer-term strategic objectives.

Essential Skills & Experience required:

• Proven experience in leading, building, and motivating high-performing delivery teams, including managing team performance, promoting collaboration, and implementing continuous improvement practices.
• Experience in using Agile, Lean, and hybrid project methodologies, with a track record of coaching and mentoring teams in applying these frameworks effectively to drive successful delivery outcomes.
• Experience overseeing project timelines, quality standards and budgets
• In-depth knowledge of various project management and delivery frameworks, with the ability to adapt delivery approaches based on project context and stakeholder needs to optimise delivery flow.
• A strong understanding of service standards and quality control practices, ensuring consistent delivery excellence, timely issue resolution, and alignment with longer-term organisational strategies.
• Strong coaching skills to guide and mentor teams in adopting Agile and Lean principles, fostering a culture of continuous improvement and effective problem-solving within the delivery team.
• Excellent communication and listening skills, with the ability to interpret and align stakeholder requirements with technical and business outcomes, ensuring that project objectives meet university needs.
• Proficiency in financial and resource management, including the ability to oversee budgets, assess cost vs. value, and strategically manage third-party vendor involvement in project delivery.
• Ability to consider and interpret business needs, presenting business-focused solution options
• Commitment to delivering a customer focussed service and to enhancing and improving service delivery
• This role is hybrid (2-3 days in the office) and higher education experience is highly desirable.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Higher Education

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