Community Coordinator

2-Work; Accrington; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Career growth

Training & development

Team events

Birthday off

Bonus & commission

Supportive leadership

Community engagement

Job summary

2-Work in Accrington is opening a brand-new location and seeks a Community Coordinator to join the team. You will handle front-of-house service, member onboarding, bookings, and community events to deliver an excellent member experience.

Under the guidance of the Community Leader, you will help maintain a welcoming, professional workspace and support daily operations and member retention through exceptional service.

Qualifications

• Minimum of 5 GCSEs (inc. English & Maths) at grade 4 or above.
• Absolute commitment to high ethics, integrity & honesty.
• Proficient in Microsoft suite of products.

Responsibilities

• Act as the first point of contact for members, guests, and enquiries.
• Provide a professional and friendly reception service.
• Manage visitor check-ins and member requests.
• Support onboarding of new members.
• Handle bookings for meeting rooms, desks, and facilities.
• Assist in organising community events and networking activities.
• Assist the Community Leader with daily administrative tasks
• Manage office supplies and inventory
• Respond to membership enquiries.
• Support member retention through relationship management and service excellence.
• Accurate accounting of monthly Membership revenue.
• Supports the Leader with the performance & profitability of the business through increased revenue & cost control.
• Ensures the highest standards, to include hygiene & cleanliness.
• Adhere to periodic H&S inspections.
• Help resolve maintenance issues, correct use of approved suppliers and a timely resolution.
• Reported & identified hazards are actioned.
• And more...

Skills

Ethics & integrity

Reception & customer service

Education

GCSEs (English & Maths) - min 5

Tools

Microsoft Office

Job description

We are looking for a Community Coordinator to join our growing team at 2-Work for our brand new location opening later this year in Accrington.

The Community Coordinator is responsible for supporting the day-to-day operations of a flexible workspace while delivering an excellent member experience. This role focuses on front-of-house service, community engagement, administrative support, and assisting the Community Leader in maintaining a welcoming, professional, and well-functioning environment.

This is a full-time, on-site role where you will play a key part in enhancing the member experience, supporting operations, and helping build a thriving business community.

About 2-Work

2-Work is a growing provider of flexible workspace, with five locations across Leeds and Wakefield. As part of our continued expansion, we are now opening our first North West location in Accrington.

• Community & Collaboration – A workspace designed for networking and professional engagement.
• Work/Life Balance – A culture that supports well-being and productivity.
• Employee Growth – We invest in our people and offer exciting career opportunities.

As a Community Coordinator, you will:

• Act as the first point of contact for members, guests, and enquiries
• Provide a professional and friendly reception service
• Manage visitor check-ins and member requests
• Support onboarding of new members
• Handle bookings for meeting rooms, desks, and facilities
• Assist in organising community events and networking activities
• Assist the Community Leader with daily administrative tasksManage office supplies and inventory
• Respond to membership enquiries
• Support member retention through relationship management and service excellence
• Accurate accounting of monthly Membership revenue
• Supports the Leader with the performance & profitability of the business through increased revenue & cost control
• Ensures the highest standards, to include hygiene & cleanliness
• Adhere to periodic H&S inspections
• Help resolve maintenance issues, correct use of approved suppliers and a timely resolution.
• Reported & identified hazards are actioned.
• And more...

What We’re Looking For:

• Minimum of 5 GCSEs (inc. English & Maths) at grade 4 or above
• Absolute commitment to high ethics, integrity & honesty.
• Proficient in Microsoft suite of products

Why Join 2-Work?

• Career Growth – We are expanding, and we want you to grow with us.
• Training & Development – Receive expert training and ongoing support.
• Team Events – We work hard and celebrate success together.
• Special Perks – Enjoy your birthday off
• Bonus & Commission – Quarterly bonus structure and commission opportunities.
• Supportive Leadership – We value your input and work together to achieve great things.
• Community Engagement – Be part of a vibrant workspace and networking hub.

Ready to take the next step in your career?