Community Centre Reception & Admin Lead

Portsmouth City Council; Portsmouth; On-site; GBP 18,000 - 23,000; Part time

Job summary

Portsmouth City Council is seeking a reception/admin support role to help run community centre operations in Portsmouth. The post holder will manage bookings, handle enquiries, process cash, and distribute post, while providing rota cover including evenings and weekends.

The role also enforces safeguarding, involves invoice processing, and requires key-holding duties. Candidates should have strong communication, IT skills (Word, Excel, databases), and prior community work experience.

Qualifications

• Professional written and verbal communication is essential.
• It skills including Word, Excel and basic databases are required.
• Experience working in a community setting is preferred.
• Ability to use initiative and work independently when needed.
• willingness to participate in training and regular supervision.
• Good health and safety awareness and safeguarding understood.
• First aid certificate or willingness to train is required.
• Commitment to equality of opportunity.
• Flexibility to cover additional hours when staff are absent.

Responsibilities

• Provide administrative support for day-to-day office running, bookings, record keeping, enquiries, cash handling and post distribution.
• Provide rota cover during opening hours, including evenings and weekends when required.
• Ensure customers adhere to PCC safeguarding policy.
• Process invoices in line with financial rules.
• Be a key holder and responsible for locking/unlocking when on rota.
• Work across Somerstown & Charles Dickens Community Centres.

Skills

Professional communication

IT skills

Community work experience

Initiative

Training willingness

Support and supervision

Health and safety awareness

First aid certificate

Equality of opportunity

Flexibility for extra hours

Job description

Portsmouth City Council is seeking a reception/admin support role to help run community centre operations in Portsmouth. The post holder will manage bookings, handle enquiries, process cash, and distribute post, while providing rota cover including evenings and weekends.

The role also enforces safeguarding, involves invoice processing, and requires key-holding duties. Candidates should have strong communication, IT skills (Word, Excel, databases), and prior community work experience.