Community Carer - Surrey

HCRG Care Group; Greater London; Hybrid; GBP 23,000 - 27,000; Full time

Job summary

A leading community health provider is seeking a compassionate Community Carer to deliver high-quality care to children with complex medical needs. The role involves flexible working in the community, supporting children and their families in a safe environment. Ideal candidates will have relevant qualifications and experience, excellent communication skills, and a passion for child-centered care. The position offers a supportive work culture with various benefits, including a starting salary of £23,100.

Benefits

Free tea and coffee

Access to discounts via My Reward Hub

Access to wages as earned

Mental and physical wellbeing support

Continuing professional development opportunities

Innovative work culture

Qualifications

• Minimum of 1 year experience working with children with complex health needs.
• Experience of relevant clinical procedures and technology dependency.

Responsibilities

• Provide safe, effective care to children in their homes and the community.
• Support children’s development in partnership with families and the team.
• Maintain a safe, stimulating environment and record the child’s condition.

Skills

Communication

Child-Centered Care

Team Collaboration

Education

NVQ 3 in Health or Social Care

GCSE in Maths and English

British Sign Language Level 1

Job description

Are you compassionate, dedicated, and looking to make a meaningful difference in the lives of children with complex medical needs?

HCRG Care Group is seeking a Community Carer to assist in providing high-quality care to children with complex medical needs within the community and in their own homes.

You’ll be supporting children and their families, ensuring they receive the care and attention they deserve in a comfortable, familiar environment.

In this role, you will be expected to maintain a flexible approach to your duties, as the responsibilities may adapt based on the evolving needs of the children.

If you are passionate about delivering compassionate, child-centred care, we’d love to hear from you.

Base:
At HCRG Care Group, we are proud to be a flexible-first employer. Our agile working approach allows our teams to thrive in a supportive and adaptable environment while delivering high-quality care.

You will be based at one of our Surrey-wide office hubs, working out in the community, with the flexibility of hybrid working to support your professional and personal needs.

Main Responsibility

• Provide safe, effective care to children in their homes and the community, as delegated by the Named Nurse.
• Recognize safeguarding concerns and follow appropriate procedures.
• Maintain competencies in specific clinical skills and be familiar with emergency procedures, including escalation and resuscitation when needed.
• Support children’s development in partnership with families and the team across various settings.
• Help maintain a safe, stimulating environment and record the child’s condition, taking appropriate action.
• Organize daily activities and attend training and supervision sessions.
• Complete the HCRG Care Certificate within 3 months (if required) and stay updated with relevant training.
• Follow infection control and health & safety policies, maintaining confidentiality at all times.
• Communicate effectively, especially in situations with communication barriers, and liaise with the child’s care team.
• Participate in team meetings, maintain accurate records, and support colleagues by sharing information and addressing concerns.

Schedule:

• 24/7 service with night shifts across the year, including weekends.

Please see attached job description for a full list of responsibilities

The Ideal Candidate

• Understanding the impact of providing/receiving care in the home for children with complex medical needs and their families
• Ability to participate in training of new staff in a variety of settings.
• Willingness to work towards “experienced to teach” part of Competency Framework
• Excellent oral and written communication skills
• Ability to relate to children.
• NVQ 3 in health or social care or recognised nursery nurse qualification
• GCSE in Moths and English
• British Sign Language level 1
• Makaton
• Experience of relevant clinical procedures and technology dependency
• Minimum of 1yr experience working with children with complex health needs
• Minimum of 1yr working with children in other setting, e.g. nursery, respite service

Other requirements: the successful applicant will need to be a car driver

Please see attached Job Description for full Personal Specification.

Package Description

As a Community Carerwe value you and your wellbeing, offering a range of benefits to help you feel supported and appreciated:

• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

About the Company

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

• Salary Starting salary of £23,100 plus Group Pension
• Frequency Annual
• Job Reference HCRGCG/TP/24475/15343
• Contract Type Permanent - Full or Part Time
• Closing Date 08 June, 2025
• Job Category HCRG - Additional Clinical Services