Community Care Manager: Lead Home Care Team

Connected Health; Glengormley; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

KPI Bonus up to £2000/year

Employee of the Month/Quarter/Year

Career development: leadership培训

Cycle to Work

Free Access NI

Free uniform

Paid shadowing and training

Wellbeing package

Job summary

Connected Health is seeking a Community Care Manager in Newtownabbey to lead our domiciliary care teams and shape excellent care within the community. You will support service users, empower staff, and drive continuous improvement across our homecare services.

The role requires 3+ years in domiciliary care, a valid UK driving licence, and proven team leadership. You will oversee rosters, on-call coverage, inductions, client reviews, and collaboration with Finance/HR to ensure service excellence.

Qualifications

• 3+ years' experience in domiciliary care.
• Full, valid UK driving licence and appropriate vehicleInsurance for business purposes.
• Experience leading a team.
• Experience creating rosters/rotas.
• Using initiative to improve service for users.
• Ability to work creatively to solve problems.
• Flexible to cover sickness in the community.
• Positive and engaging demeanor.
• Ability to build strong working relationships.
• Punctual and reliable.
• Commitment to health and social care career path.
• Strong planning and organisational skills.

Responsibilities

• Maintain a solid relationship with the coordinator to develop and grow the assigned area.
• Pursue business growth targets and KPIs.
• Be accountable for on-call telephone services in the area (Mon-Sun).
• Direct line management of area Care Team and workload planning.
• Liaise with Finance and HR teams following internal processes.
• Ensure regular team and individual communication.
• Oversee 12-week induction for new starters and ongoing appraisals.
• Attend Client reviews as required and engage with Health Trusts.
• Manage onboarding of new clients and provide on-call cover as needed.
• Report safeguarding or client issues to the Line Manager.
• Coordinate with Quality and Compliance re: NISCC and Incident Management.
• Ensure high-quality client care records and monthly updates.
• Assist staff development and address issues promptly.

Skills

Domiciliary care experience

Team leadership

rota management

Initiative and problem solving

Flexible community work

Punctual and reliable

Tools

UK driving licence

Job description

Connected Health is seeking a Community Care Manager in Newtownabbey to lead our domiciliary care teams and shape excellent care within the community. You will support service users, empower staff, and drive continuous improvement across our homecare services.

The role requires 3+ years in domiciliary care, a valid UK driving licence, and proven team leadership. You will oversee rosters, on-call coverage, inductions, client reviews, and collaboration with Finance/HR to ensure service excellence.