Community Cafe Assistant

Cross Keys Homes Limited; Cambridgeshire and Peterborough; On-site; GBP 18,000 - 24,000; Full time

Job summary

Cross Keys Homes Limited is hiring a Community Café Assistant for WestRaven Community Café & Garden. This full-time role (37 hours per week) involves helping provide a warm, welcoming space for customers, volunteers and community members.

You'll work alongside our Café Manager and Assistant Chef, assisting with food preparation, service and events while upholding high hygiene standards and a positive, inclusive atmosphere.

Qualifications

• Experience in food preparation, cooking and safe food handling.
• Positive, helpful personality with good communication.
• Understanding of food hygiene standards.
• Previous customer-facing experience.
• Excellent customer service skills.
• Ability to work well under pressure.
• Willingness to undertake an Enhanced DBS check.

Responsibilities

• Support day-to-day operation of the café.
• Prepare food, bake, cook, and buffet production.
• Provide excellent service to visitors.
• Maintain high standards of hygiene, cleanliness and safety.
• Assist with opening/closing and cash handling.
• Work with and support volunteers.
• Build relationships with people from all backgrounds.
• Assist with community events and activities.
• Help maintain an environmentally sustainable café.
• Run front of house and be a welcoming presence.
• Assist or lead small community cooking sessions.

Skills

Food preparation

Food safety

Customer service

Work under pressure

Communication skills

Enhanced DBS check

Education

Level 3 Food Hygiene Certificate

Level 2 Culinary Skills or Professional Cookery qualification

Job description

Join Our Community Café Team!

Hours: 37 hours per week

Monday to Thursday: 7:30am to 3:30pm, Friday: 8:00am to 3:30pm

Are you passionate about food, great customer service, and making a positive difference in your local community?

We're looking for a friendly, enthusiastic and reliable Community Café Assistant to join our welcoming team at WestRaven Community Café & Garden. Working alongside our Café Manager and Assistant Chef, you'll help create a warm and inclusive environment where customers, volunteers and community members feel valued and supported.

This is more than just a café role. You'll play an important part in supporting a community space that brings people together and promotes wellbeing, inclusion and social connection.

What You'll Be Doing

• Supporting the day-to-day operation of the café.
• Carrying out food preparation, baking, cooking, and buffet production.
• Providing excellent customer service to all visitors.
• Maintaining high standards of food hygiene, cleanliness and safety.
• Supporting café opening and closing procedures and cash handling when required.
• Working with and supporting volunteers.
• Building positive relationships with people from all backgrounds, including children, older people and vulnerable individuals.
• Assisting with community events and activities.
• Helping us maintain an environmentally sustainable café.
• Running front of house and being a welcoming presence.
• Assisting or leading small community/work experience cooking sessions.

What We're Looking For

You will have:

• Experience working with food preparation, cooking, and handling food safely.
• A confident, positive, understanding, and helpful personality.
• An understanding of food hygiene standards.
• Previous experience in a customer-facing role.
• Excellent customer service skills.
• The ability to work well under pressure.
• Strong relationship-building and communication skills.
• Be willing to undertake an Enhanced DBS check

It Would Be Great If You Also Have:

• Level 3 Food Hygiene Certificate.
• Level 2 Culinary Skills or Professional Cookery qualification (or equivalent).

If you enjoy working with people, have a passion for food and customer service, and want to be part of a café that makes a real difference in the community, we'd love to hear from you.

Help us create a welcoming community space where everyone feels they belong.

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