Community Architect — Health & Wellness (Hybrid London)

3Search; Greater London; Hybrid; GBP 30,000 - 48,000; Full time

Job summary

3Search is hiring a Community Manager in London with a Health & Wellness focus. The role is hybrid, requiring 3 days in the office, and involves owning the community strategy, building relationships with customers, creators and health professionals, and driving advocacy.

You will work with founders and marketing to launch initiatives, monitor engagement, and turn insights into improvements that strengthen brand awareness and loyalty.

Qualifications

• Proven experience developing and managing communities in consumer-facing organisations.
• Excellent relationship-building and communication skills with diverse audiences.
• Creative, entrepreneurial mindset with ability to build a community function from the ground up.
• Experience with social engagement platforms, especially Facebook groups and WhatsApp.
• Collaborative mindset aligning community work with broader marketing and customer experience goals.

Responsibilities

• Own and grow the existing customer community across digital channels and events.
• Create campaigns and initiatives to drive participation and belonging.
• Build relationships with influencers, content creators, and health professionals.
• Collaborate with marketing, social media, and customer care to shape strategy and monitor performance.
• Translate audience insights into actionable improvements for brand advocacy.

Skills

Community management

Social media engagement

Relationship building

Content creator outreach

Strategic thinking

Tools

Facebook Groups

WhatsApp

Job description

3Search is hiring a Community Manager in London with a Health & Wellness focus. The role is hybrid, requiring 3 days in the office, and involves owning the community strategy, building relationships with customers, creators and health professionals, and driving advocacy.

You will work with founders and marketing to launch initiatives, monitor engagement, and turn insights into improvements that strengthen brand awareness and loyalty.