Community and Partner Trainer (non-clinical)

The Methodist Church in Britain; West of England; Hybrid; GBP 42,000 - 52,000; Part time

Benefits offered by this job

Hybrid working

Two days a week at Osprey Court

Job summary

One Care in partnership with Sirona Care & Health seeks a three-year fixed-term secondment (18.75 hours per week) within the Vaccination Outreach Service. The role focuses on designing vaccination best-practice training for general practice, Sirona staff, VCSE groups and underserved communities, plus developing a partner-engagement strategy.

The post is hybrid, with two days a week at Osprey Court, and requires a valid driving licence. Visa sponsorship is unavailable.

Qualifications

• Experience designing training for diverse groups across multiple stakeholders.
• Experience working with the VCSE sector.
• Minimum 2 years' demonstrable experience managing services from initiation to closure.
• Proven ability to manage multiple stakeholders, including senior leaders, clinicians and external partners.
• Strong track record in risk management, resource planning and performance monitoring.
• Experience using service management software and tools.

Responsibilities

• Design and deliver a needs-based programme of vaccination best practice training for diverse groups.
• Design and deliver the Vaccination Outreach Service Engagement Strategy with VCSE partners.
• Develop culturally appropriate resources for underserved communities.
• Build long-term relationships and support community champions.
• Monitor milestones, KPIs and deliverables; maintain risk register and mitigations.
• Produce reports, dashboards and narrative updates for senior leaders.

Skills

Stakeholder engagement

VCSE sector experience

Service management

Multi-stakeholder management

Risk management

Service management tools

Tools

Service management software

Job description

This three-year fixed-term secondment role, 18.75 hours a week, sits within the Vaccination Outreach Service, employed by One Care and placed with Sirona Care & Health. The work centres on designing vaccination best practice training for general practice, Sirona staff, VCSE groups and underserved communities, plus an engagement strategy developed with partners. The post is hybrid, with two days a week at Osprey Court, and carries no clinical governance, which stays with delivery partners. Visa sponsorship is unavailable, and a driving licence and car access are required.

What the job involves

• Design and deliver a needs-based programme of vaccination best practice training for general practice, Sirona, VCSE organisations and underserved communities
• Design and deliver the Vaccination Outreach Service Engagement Strategy with VCSE partners
• Develop culturally appropriate resources and approaches for underserved communities
• Build long-term, trusted relationships and support the development of community champions
• Align activity with service strategic goals alongside the Vaccination Outreach Service Manager, flexing capacity to meet surge demand
• Monitor milestones, KPIs and deliverables, maintaining a risk register and mitigations
• Build relationships with internal teams, external partners and system stakeholders
• Take part in service meetings, workshops and steering groups, contributing to quality assurance and continuous improvement
• Produce reports, dashboards and narrative updates for senior leaders, evaluating outcomes against KPIs and objectives
• Lead post-service reviews and lessons-learned exercises
• Design and deliver change management strategies, training, workshops and communications to embed new practice
• Maintain accurate documentation and audit trails, ensuring compliance with legislation, policies and standards

What’s required

Experience

• Experience of understanding need across a wide range of stakeholders and designing training for diverse groups
• Experience working with the VCSE sector
• At least 2 years' demonstrable experience managing services from initiation to closure
• Proven ability to manage multiple stakeholders, including senior leaders, clinicians and external partners
• Strong track record in risk management, resource planning and performance monitoring
• Experience using service management software and tools

Skills & knowledge

• Robust, up-to-date knowledge of vaccination delivery best practice in an outreach setting
• Working knowledge of underserved populations and barriers to engaging with health care
• Ability to interpret data and metrics to inform decisions
• Excellent oral and written communication, presenting concise and considered information
• Commitment to equality, diversity and inclusion

Checks & eligibility

• Valid driving licence and access to a car, with the ability to travel across BNSSG

Other

• Ability to identify issues early, use judgement and take ownership of decisions
• Capable of working autonomously with minimal supervision
• Strong organisational skills and confidence in delegating
• Resilience and adaptability in complex change

Nice to have

• Recognised service management qualification (e.g. PRINCE2, AgilePM, APM)
• Robust, up-to-date understanding of vaccination delivery best practice in an outreach setting
• Experience in budget management and financial reporting

What’s offered

• Hybrid working, with two days a week at Osprey Court