Communities and Partnerships Administrator

SGS; Filton; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

LGPS pension

25 days annual leave

Flexible working

Tuition discount for family

Job summary

South Gloucestershire & Stroud College invites applications for a Communities and Partnerships Administrator within its Communities and Partnerships Directorate.

You will coordinate administrative activities for facility hire, bookings and leasing; act as the first point of contact for employers, schools, community groups and other stakeholders; support planning and delivery of community events and partnerships.

Qualifications

• GCSE English and Maths at 4/C or above.
• Experience in administration, business support or customer service.
• Strong organisational and multi-tasking abilities.
• Excellent communication and relationship-building skills.
• Experience with CRM systems and data management.

Responsibilities

• Coordinate administrative activities for facility hire, bookings and leasing.
• Act as first point of contact for employers, schools, community groups and other stakeholders.
• Support planning and delivery of community events and partnerships.
• Provide admin support for school liaison, visits and outreach.
• Prepare quotations, contracts, documentation and reports.

Skills

Organisational skills

Communication

Customer service experience

Stakeholder engagement

Teamwork

Education

GCSE English and Maths (Grade 4/C or above)

Tools

Microsoft 365 (Outlook/Word/Teams/Excel)

Job description

We have an exciting opportunity for a Communities and Partnerships Administrator within our Communities and Partnerships Directorate! Key Tasks and Responsibilities

• Coordinate administrative activities relating to commercial facility hire, venue bookings and leasing arrangements.
• Act as a professional first point of contact for employers, schools, community organisations, commercial customers and other stakeholders.
• Support the planning and delivery of community events, partnership activities, stakeholder forums and engagement programmes.
• Provide administrative support for school liaison activities, visits, careers events and outreach programmes.
• Prepare quotations, booking documentation, contracts, correspondence, presentations and reports.
• Maintain accurate records of commercial activity, partnerships, projects and stakeholder engagement.
• Support CRM data accuracy and stakeholder relationship management.
• Coordinate meetings, agendas, minutes and follow-up actions across the Directorate.
• Process purchase orders and invoices in accordance with College procedures.
• Contribute to the continuous improvement of administrative systems, processes and customer service standards. GCSE English and Maths (Grade 4/C or above) or equivalent.
• Experience in an administration, business support or customer service role.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent communication and relationship-building skills.
• Experience using Microsoft 365 applications, including Outlook, Word, Teams and Excel.
• Experience organising events, meetings or stakeholder activities.
• Knowledge of CRM systems and maintaining accurate records.
• Understanding of GDPR and data management requirements.
• Ability to work collaboratively with a wide range of internal and external stakeholders. Competitive Pension Scheme- Corporate and support roles have access to the Local Government Pension Scheme (LGPS), a flexible and pension accessible from the age of 55, with generous employer contributions of 16%.
• Generous Annual leave entitlement plus the 8 bank holidays- 25 days corporate and support functions, increasing to 30 days after 5 academic years' service (Full-Time Equivalent).
• Two weeks leave during the Christmas closedown period largely supported by the discretionary closure days provided by the College.
• Extensive professional development with ongoing support for your personal & professional development, including 25% tuition discount for immediate family of SGS employees.
• Family friendly policies and a proven commitment to supporting flexible working practices
• Access to 'My Lifestyle' discounted shopping benefits, cycle to work scheme and a Technology Salary Sacrifice Scheme
• Free Annual Eye test
• All staff members can buy a TOTUM card (formerly known as NUS Extra cards), as part of being an affiliate member of the Students' Union
• Staff have access and supported to be part of inclusive or sustainable staff networks and communities
• Free car parking at all campuses (Except Queens Road Art School)
• Access to a wide variety of external health and wellbeing resources
• Subsidised onsite catering services including Costa Coffee

South Gloucestershire & Stroud College has an excellent reputation for delivering further education and work-based programmes in a range of subjects - from business to sport, construction to media, GCSE's and A Levels to Honour Degree level programmes.