Communications Specialist

St. James's Place; Cirencester; Hybrid; Full time

Job summary

St. James's Place is seeking a Communications Specialist to join our Internal Communications team.

This hands-on role involves creating engaging content, building strong collaborator relationships and helping colleagues stay connected with what's happening across the business. You'll deliver internal communications across channels including email, intranet, web, video and print; develop clear messages; partner with subject matter experts; support campaigns and ensure governance and brand

Qualifications

• Communications experience in internal communications environment.
• Strong copywriting, editing and proofreading with attention to detail.
• Experience creating content for a variety of communication channels.
• Experience planning and delivering communications activities or campaigns.
• Professional qualification or membership with IoIC or CIPR (desirable).

Responsibilities

• Create and deliver internal communications across email, intranet, web, video and print.
• Produce clear, compelling and accurate content that informs and connects colleagues.
• Build partnerships with collaborators and subject matter authorities to gather and develop content.
• Support the delivery of employee-focused campaigns and cyclical communications activities.
• Ensure communications adhere to governance, approval processes and brand standards.
• Review and proofreading content with high level of accuracy.
• Plan and schedule communications activity across the organisation.
• Collaborate with the wider communications team to deliver a consistent employee experience.

Skills

Communications experience

Copywriting & editing

Content creation for internal channels

Campaign planning & delivery

Education

IoIC/CIPR membership or qualification

Tools

SharePoint

Salesforce Marketing Cloud

Asana

Job description

At a glance

• Location: Bristol, Cirencester, London Paddington or Solihull
• Workplace Type: Hybrid
• Employment Type: Permanent
• Seniority: Associate

About The Role

Due to internal movement we are now seeking a Communications Specialist to join our Internal Communications team. This is an exciting opportunity for a communications professional who enjoys creating engaging content, building strong collaborator relationships and helping colleagues stay connected with what's happening across the business.

As part of a collaborative communications function, you'll play an important role in shaping and delivering employee communications that inform, engage and inspire our people. You'll work closely with team members from across the business to create high-quality content, support communications campaigns and ensure key messages are delivered effectively through the right channels.

This role is ideal for someone looking to take the next step in their communications career, developing their expertise in a corporate environment while gaining exposure to a wide range of business initiatives and audiences.

What You’ll Be Doing

• Creating and delivering engaging internal communications across a range of channels, including email, intranet, web, video and print.
• Producing clear, compelling and accurate content that keeps colleagues informed and connected.
• Building meaningful partnerships with collaborators and subject matter authorities throughout the company to gather and develop communications content.
• Supporting the delivery of employee-focused campaigns and cyclical communications activities, including people-related initiatives and key business updates.
• Ensuring communications adhere to agreed governance, approval processes and brand standards.
• Reviewing and proofreading content, maintaining a high level of accuracy and attention to detail.
• Supporting effective planning and scheduling of communications activity across the organisation.
• Working collaboratively with colleagues across the wider communications team to deliver a consistent and coordinated employee experience.

About You

You’ll already have communications experience and be confident creating high-quality content for internal audiences. You're naturally curious, enjoy building relationships and can translate complex information into clear and engaging messages. You'll be comfortable working in a busy environment, handling multiple priorities and adapting to changing business needs. Most importantly, you'll take ownership of your work, demonstrate sound judgement and be someone that colleagues enjoy partnering with. This is a delivery-focused role rather than a communications strategy position, making it a great opportunity for someone who enjoys being hands‑on while continuing to build their communications expertise and influence.

Whilst not essential, we’d welcome applications from candidates who hold, or are working towards, a professional communications qualification, accreditation or membership with a recognised body such as the Institute of Internal Communication (IoIC) or the Chartered Institute of Public Relations (CIPR).

Essential Criteria

• Communications experience and knowledge, ideally gained within an internal communications environment.
• Strong copywriting, editing and proofreading skills with excellent attention to detail.
• Experience creating content for a variety of communication channels.
• Experience planning and delivering communications activities or campaigns.

Desirable Criteria

• Professional communications qualification or membership of a recognised communications body, such as the Institute of Internal Communication or CIPR.
• Experience within financial services or another regulated environment.
• Experience using SharePoint, Salesforce Marketing Cloud or Asana.
• Understanding of communications governance and approval processes.

What's in it for you?

Whatever stage of life you’re in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.

In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you’ll benefit from a market‑leading benefits package tailored to support your wellbeing, financial security, and family life.

Our benefits include:

• 28 days’ annual leave plus bank holidays, with the option to purchase up to 5 additional days.
• Private Medical Insurance – company‑funded cover for you and your immediate family
• Generous Pension Scheme – a non‑contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
• Enhanced Parental Leave – up to 26 weeks’ full pay to support growing families.
• Protection Benefits – company‑funded critical illness cover, income protection, and life assurance
• EV salary sacrifice scheme through Tusker

Reasonable Adjustments

We’re an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at [e-mail]

As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.