Communications Specialist

St. James’s Place; Cardiff; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

28 days leave + bank holidays

Private Medical Insurance

Generous Pension Scheme

Enhanced Parental Leave

Protection Benefits

EV salary sacrifice scheme

Job summary

St. James’s Place is seeking a Communications Specialist to join our Internal Communications team.

This role focuses on creating engaging content, building strong collaborator relationships and helping colleagues stay connected with what’s happening across the business. You’ll work across channels to deliver employee communications that inform, engage and inspire, collaborating with teams to develop content and support campaigns and key updates.

Qualifications

• Communications experience and knowledge, ideally within an internal communications environment.
• Strong copywriting, editing and proofreading skills with excellent attention to detail.
• Experience creating content for a variety of communication channels.
• Experience planning and delivering communications activities or campaigns.
• Professional communications qualification or membership of IoIC or CIPR.
• Experience within financial services or another regulated environment.
• Knowledge of governance and approval processes in communications.

Responsibilities

• Creating and delivering engaging internal communications across channels.
• Producing clear, compelling content that keeps colleagues informed.
• Building partnerships with collaborators and subject matter authorities.
• Supporting delivery of employee-focused campaigns and cyclical communications.
• Ensuring governance and brand standards are followed.
• Reviewing and proofreading content with high accuracy.
• Planning and scheduling communications activity.
• Collaborating with the wider team to deliver a consistent employee experience.

Skills

Communications experience

Copywriting

Editing & proofreading

Content for multiple channels

Campaign planning & delivery

Professional comms qualification

Financial services knowledge

Governance & approvals

Tools

SharePoint

Salesforce Marketing Cloud

Asana

Job description

Posted on: 15/09/2026 – Application Deadline: 22/09/2026

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success.This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Bristol, Cirencester, London Paddington or Solihull

Workplace Type: Hybrid

Employment Type: Permanent

Seniority: Associate

About The Role:

Due to internal movement we are now seeking a Communications Specialist to join our Internal Communications team. This is an exciting opportunity for a communications professional who enjoys creating engaging content, building strong collaborator relationships and helping colleagues stay connected with what's happening across the business.

As part of a collaborative communications function, you'll play an important role in shaping and delivering employee communications that inform, engage and inspire our people. You'll work closely with team members from across the business to create high-quality content, support communications campaigns and ensure key messages are delivered effectively through the right channels.

This role is ideal for someone looking to take the next step in their communications career, developing their expertise in a corporate environment while gaining exposure to a wide range of business initiatives and audiences.

What You'll Be Doing:

• Creating and delivering engaging internal communications across a range of channels, including email, intranet, web, video and print.
• Producing clear, compelling and accurate content that keeps colleagues informed and connected.
• Building meaningful partnerships with collaborators and subject matter authorities throughout the company to gather and develop communications content.
• Supporting the delivery of employee-focused campaigns and cyclical communications activities, including people-related initiatives and key business updates.
• Ensuring communications adhere to agreed governance, approval processes and brand standards.
• Reviewing and proofreading content, maintaining a high level of accuracy and attention to detail.
• Supporting effective planning and scheduling of communications activity across the organisation.
• Working collaboratively with colleagues across the wider communications team to deliver a consistent and coordinated employee experience.

About You

You'll already have communications experience and be confident creating high-quality content for internal audiences. You're naturally curious, enjoy building relationships and can translate complex information into clear and engaging messages. You'll be comfortable working in a busy environment, handling multiple priorities and adapting to changing business needs. Most importantly, you'll take ownership of your work, demonstrate sound judgement and be someone that colleagues enjoy partnering with. This is a delivery-focused role rather than a communications strategy position, making it a great opportunity for someone who enjoys being hands-on while continuing to build their communications expertise and influence.

Whilst not essential, we'd welcome applications from candidates who hold, or are working towards, a professional communications qualification, accreditation or membership with a recognised body such as the Institute of Internal Communication (IoIC) or the Chartered Institute of Public Relations (CIPR).

• Communications experience and knowledge. ideally gained within an internal communications environment.
• Strong copywriting, editing and proofreading skills with excellent attention to detail.
• Experience creating content for a variety of communication channels.
• Experience planning and delivering communications activities or campaigns.
• Professional communications qualification or membership of a recognised communications body, such as the Institute of Internal Communication or CIPR.
• Experience within financial services or another regulated environment.
• Experience using SharePoint, Salesforce Marketing Cloud or Asana.
• Understanding of communications governance and approval processes.

What's in it for you?

Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.

In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.

Our benefits include:

• 28 days' annual leave plus bank holidays, with the option to purchase up 5 additional days.
• Private Medical Insurance – company-funded cover for you and your immediate family
• Generous Pension Scheme – a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
• Enhanced Parental Leave – up to 26 weeks' full pay to support growing families.
• Protection Benefits – company-funded critical illness cover, income protection, and life assurance
• EV salary sacrifice scheme through Tusker

Reasonable Adjustments
We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at [e-mail]
Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience

What's next?

If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you!
As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.