Internal Communications & ESG Executive

Chase Buchanan Group; Greater London; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Employee assistance programme

Competitive holiday allowance + public

Charity matching and payroll giving

Contribution towards eye care tests

Annual flu vaccination vouchers

Birthday leave

Health cash plan

Job summary

Campions is seeking an Internal Communications & ESG Executive to lead internal communications across London-based teams, aligning messaging with the organisation's strategy and ESG priorities. The role is hybrid and focuses on engaging colleagues, leadership visibility, and change programmes.

You will manage The Loop platform, develop plans for audiences, and partner with senior leaders to deliver clear, timely content, measure engagement and continuously improve communications.

Qualifications

• Experience in internal/employee communications or similar role.
• Proven ability to create engaging content for a range of audiences and channels.
• Excellent written and verbal communication with strong attention to detail and ability to adapt tone for different audiences.
• Experience managing digital communications channels, including an intranet or employee platform.
• Experience supporting organisational change and communicating complex information clearly.
• Experience supporting ESG within an organisation.
• Confidence advising senior stakeholders and influencing at all levels.
• Strong planning and organisational skills with multiple priorities and deadlines.
• Ability to use data and feedback to evaluate communications effectiveness.

Responsibilities

• Own and manage day-to-day content and communications across The Loop.
• Maintain a forward communications calendar covering company-wide and targeted communications.
• Ensure key initiatives and changes are communicated clearly to colleagues.
• Develop engaging content for different audiences and channels.
• Provide communications support and advice to senior leaders and managers.
• Measure and improve the effectiveness of internal communications.

Skills

Internal communications

Content creation

Stakeholder management

Digital channels

ESG experience

Job description

Job Advert

Campions

Job Title: Internal Communications & ESG Executive

Direct Reports: None

Location: London / Hybrid

Job Purpose

As Internal Communications Executive, you will play a key role in delivering effective internal communications that keep colleagues informed, engaged and connected to the organisation's strategy, priorities and culture.

You will deliver proactive internal communications activity across multiple channels, supporting organisational change, strengthening leadership visibility and ensuring colleagues understand key business initiatives, priorities and the organisation's ESG proposition.

Working closely with senior leaders, managers and key stakeholders, you will create clear, engaging and timely communications that support an informed, connected and engaged workforce.

Key areas of responsibility

• Deliver a company-wide internal communications plan and annual communications calendar aligned to organisational priorities, business objectives and change programmes.
• Create and deliver high-quality internal communications content across a range of channels, including leadership communications, intranet content, colleague briefings, newsletters and all-colleague communications.
• Manage and continuously improve the company's internal communications platform, The Loop, ensuring content is relevant, accessible, engaging and aligned with agreed governance standards.
• Develop targeted communications plans for different colleague audiences, ensuring messaging is appropriate, timely and relevant.
• Partner with senior leaders and managers to strengthen engagement, providing communications advice, messaging and supporting materials where required.
• Develop communications toolkits and resources to support managers in effectively communicating key messages to their teams.
• Support communications planning and delivery for major organisational initiatives and change programmes, ensuring colleagues understand what is changing, why it is changing and what it means for them.
• Support the communication of the organisation's ESG proposition and wider strategic priorities.
• Monitor engagement and feedback across internal communications channels and use data and insight to continuously improve communications effectiveness.
• Build strong relationships across the business to identify communications requirements and ensure a consistent approach to internal messaging. Partner with senior leaders and managers to strengthen leadership visibility, develop communications toolkits and support effective management communications.

Key Accountabilities

• Own and manage the day-to-day content and communications activity across The Loop.
• Maintain and manage a forward communications calendar covering company-wide and targeted communications.
• Ensure key business initiatives, priorities and changes are communicated clearly and effectively to colleagues.
• Develop engaging and accessible content appropriate to different colleague audiences and communication channels.
• Provide communications support and advice to senior leaders and managers.
• Measure and evaluate the effectiveness of internal communications and make recommendations for continuous improvement.

Key Performance Indicators (KPIs)

• Employee engagement with internal communications.
• Awareness and understanding of key business priorities and initiatives.
• Engagement with The Loop and other internal communication channels.
• Colleague feedback and sentiment.
• Reach and engagement of key communications campaigns.
• Effectiveness of communications supporting organisational change.

Knowledge, Skills & Experience

• Experience in an internal communications, employee communications or similar role.
• Proven experience creating engaging content for a range of audiences and communication channels.
• Excellent written and verbal communication skills, with strong attention to detail and the ability to adapt tone and messaging for different audiences.
• Experience managing digital communications channels, ideally including an intranet or employee communications platform.
• Experience supporting organisational change and communicating complex information clearly and effectively.
• Experience of supporting ESG within an organisation.
• Confidence working with and advising senior stakeholders and influencing at all levels of an organisation.
• Strong planning and organisational skills, with the ability to manage multiple communications priorities and deadlines.
• Ability to use data, insight and feedback to evaluate communications effectiveness and identify opportunities for improvement.
• Strong understanding of employee engagement and the role effective communication plays in creating an informed and connected workforce.

Behavioural Competencies

• Influencing & Stakeholder Management – builds credibility and confidence with colleagues and senior stakeholders and communicates with impact.
• Collaboration – works effectively across teams and builds strong relationships throughout the organisation.
• Communication – communicates clearly, confidently and appropriately for different audiences.
• Creativity – develops engaging and innovative approaches to internal communications.
• Commercial Awareness – understands the wider business context and aligns communications with organisational priorities.
• Planning & Organisation – manages competing priorities effectively and consistently delivers to deadlines.
• Resilience & Adaptability – remains effective in a fast-paced and changing environment.
• Attention to Detail – maintains high standards of accuracy, quality and consistency.
• Employee Focus – considers the colleague experience and impact when developing communications.

About The Company

Campions

Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.

Perks That Make a Difference

Benefits

• Employee assistance programme
• competitive holiday allowance + public holidays
• charity matching and payroll giving
• contribution towards eye care tests
• annual flu vaccination vouchers
• birthday leave
• health cash plan plus a range of other additional benefits that are linked to specific job grades.

We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.