Communications Manager - Destination & Experience

Confidential; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare and wellbeing benefits (Av+

27 days annual leave + holidays

Life insurance and more

Birthday off and holiday purchase

Pension scheme

Discounts and other perks

Job summary

Compass Group UK&I seeks a strategic Communications Manager to lead internal and external comms across the Destination & Experience sector, shaping campaigns, managing PR activity and building stakeholder relationships.

You will lead storytelling, media relations and employee engagement across a diverse portfolio, partnering with leaders to promote brand reputation and business priorities.

Qualifications

• Experience in communications, corporate communications, PR or corporate affairs.
• Strong media relations, stakeholder engagement and content development expertise.
• Excellent writing, editorial and proofreading skills across multiple channels and audiences.
• Experience developing proactive PR plans and managing communications campaigns.
• Strong communication and influencing skills with the confidence to advise stakeholders at all levels.
• Experience managing agencies or external partners and evaluating delivery against objectives.
• Strong organisational and project management skills with the ability to manage competing priorities.
• Commercial awareness and an understanding of reputation management and business priorities.

Responsibilities

• Lead the delivery of integrated communications strategies and plans across the Destination & Experience sector.
• Partner with business and brand leaders to identify and promote impactful business, client and colleague stories.
• Oversee PR activity, developing proactive campaigns that enhance profile and protect reputation.
• Create high-quality press releases, media statements, leadership content, award entries and briefing materials.
• Manage PR agencies and external partners, ensuring delivery against agreed objectives and measurable outcomes.
• Create and coordinate engaging content across internal communications channels and platforms.
• Advise stakeholders on communication approaches, channels and content strategies.
• Track communications performance and use insights to refine plans and demonstrate impact.
• Support reputation management, media enquiries and broader communications priorities across the business.

Skills

Media relations

Stakeholder engagement

Editorial skills

PR planning

Agency management

Project management

Commercial awareness

Reputation management

Job description

Communications Manager - London / Chertsey (Flexible hybrid working) Full-Time / Permanent

Up to £50,000 + bonus and excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life insurance and more.

We're looking for a strategic and creative Communications Manager to lead internal and external communications across our Destination & Experience sector with a focus on leading retail and education catering brands. This is an exciting opportunity to shape communications campaigns, manage PR activity, build stakeholder relationships and strengthen brand reputation across a diverse portfolio of businesses. If you're passionate about storytelling, media relations and employee engagement, we'd love to hear from you.

We are Compass Group UK&I

We're the UK's largest food and support services provider: the people behind the food, hospitality and services that brighten your day, make you smile and put a spring in your step. Operating in thousands of locations across the UK & Ireland, we provide expert catering, cleaning, and facilities management services to a range of clients and sectors across the country. In the UK and Ireland we're tens of thousands of talented people providing tasty, well-cooked food and support services to improve the health and wellbeing of workers, school children, hospital patients, military and visitors to the nation's major sports and cultural events.

Communications Manager - The role

• Lead the delivery of integrated communications strategies and plans across the Destination & Experience sector
• Partner with business and brand leaders to identify and promote impactful business, client and colleague stories
• Oversee PR activity, developing proactive campaigns that enhance profile and protect reputation
• Create high-quality press releases, media statements, leadership content, award entries and briefing materials
• Manage PR agencies and external partners, ensuring delivery against agreed objectives and measurable outcomes
• Create and coordinate engaging content across internal communications channels and platforms
• Advise stakeholders on communication approaches, channels and content strategies
• Track communications performance and use insights to refine plans and demonstrate impact
• Support reputation management, media enquiries and broader communications priorities across the business

What we're looking for

• Experience in communications, corporate communications, PR or corporate affairs
• Strong media relations, stakeholder engagement and content development expertise
• Excellent writing, editorial and proofreading skills across multiple channels and audiences
• Experience developing proactive PR plans and managing communications campaigns
• Strong communication and influencing skills with the confidence to advise stakeholders at all levels
• Experience managing agencies or external partners and evaluating delivery against objectives
• Strong organisational and project management skills with the ability to manage competing priorities
• Commercial awareness and an understanding of reputation management and business priorities
• Collaborative, proactive and solutions-focused approach

What you'll get in return

• Competitive salary with bonus and full company benefits
• 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
• Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
• Mental health support: 24/7 Employee Assistance Programme
• Family benefits: Enhanced maternity, paternity and adoption leave, plus additional family-friendly benefits
• Perks & discounts: Shopping, entertainment and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships
• Financial wellbeing: Pension scheme, Life Assurance and preferred rates on salary finance products
• Development opportunities: Professional subscriptions, ongoing training and structured career pathways

Compass Group is committed to creating a diverse and inclusive workplace where everyone can thrive.