Communications Executive

TN United Kingdom; Hove; Hybrid; GBP 35,000 - 41,000; Full time

Job summary

An innovative company is seeking a Communications Executive to enhance customer experiences and streamline operational communications. This role offers the chance to work flexibly, whether from home or the office, while being part of a dynamic team that values collaboration and inclusivity. You'll be empowered to make impactful decisions, ensuring that communications are clear and aligned with brand guidelines. With a strong focus on equity and diversity, this position not only supports professional growth but also personal well-being, making it an exciting opportunity for those passionate about communication and customer engagement.

Benefits

28 days holiday plus bank holidays

Market-leading pension scheme

Health insurance

Gym membership

Electric vehicle leasing

Product discounts

Critical illness insurance

Technology vouchers

Season ticket loans

Enhanced parental leave

Qualifications

• Passion for creating great customer experiences and value.
• Ability to write clear operational communications.

Responsibilities

• Deliver improvements and create processes/guidelines.
• Ensure consistency and effectiveness in communications.

Skills

Stakeholder Management

Communication Skills

Attention to Detail

Agile Working

Job description

Social network you want to login/join with:

As a Communications Executive, you will be responsible for creating/updating comms and advising teams across EDF Business Solutions (EBS) about Operational comms journeys for their customers.

Pay, benefits and culture

Alongside a starting salary of circa £35,000, potential to earn 5% bonus, 28 days holiday plus bank holidays and a market-leading pension scheme, your package will include a range of benefits, from the big and formal to the small and personal.

We’re talking about everything from enhanced parental leave to electric vehicle leasing, health insurance to product discounts, critical illness insurance to technology vouchers, gym membership to season ticket loans.

At EDF UK, we embrace flexibility while recognising that everyone's working needs are different. Whether you're in our office spaces, on site, or working remotely, we promote an environment that supports collaboration, connection, and comfort. No matter where you are, our priority is to make sure you feel safe, valued, and celebrated.

Here, we do right by each other and everyone’s welcome. We’re on an action-oriented journey, championing equity, diversity, and inclusion. We’d like our future workforce to have an equal gender balance, represent a broad mix of people from minority ethnic backgrounds, LGBTQ+, those with a disability and supporting social mobility.

Fiona Yelland Operational comms executive says: There is a great company culture and a supportive work environment, where I am supported not only professionally but also personally. Having the opportunity to work flexibly, from home or the office, allows me to have a great work/life balance.

We’re a disability confident employer and we’ll do all we can to help with your application. Please let us know if you need to request reasonable adjustments.

We take pride in fostering a dynamic and inclusive environment, where the diverse backgrounds and experiences of our employees drive fresh thinking and innovation. We understand that success means different things to different people. We believe there are multiple definitions of what it means to succeed. That’s why we support you to pursue a career that’s unique to you. Because success is personal.

What you’ll be doing

In this role, you will look for opportunities to deliver improvement and you’ll work with teams across EBS to improve and create processes/guidelines. You will be responsible for ensuring the style and tone of communications are consistent and effective.

In a dynamic working environment, you will strive to work in an agile way removing unnecessary admin and testing and learning at pace. You will work closely with multiple stakeholders to deliver communications for EBS customers.

Reporting into the Operational Comms Lead, you’ll be empowered to make decisions in order to deliver great customer outcomes and tangible value for EBS. You’ll be part of a small team providing excellent services to others across our business.

Who you are

We’re looking for someone with a passion for creating and delivery great customer experience and value, balanced with enabling and creating a great environment for our people.

You’ll have the ability to work to tight deadlines and will also have great stakeholder management and engagement skills.

As a Communications Executive, you need to be action orientated with the ability to react quickly to information coming through from the business. You’ll be able to write clear operational comms in line with our tone of voice and brand guidelines across a range of channels and also have a keen eye for detail and a passion for delivering high quality work.

If you think this sounds like you, then we’d love to hear from you!

Closing date for applications: 20.10.2024
Location: Flexible/Home working

Success is personal. It’s your journey, powered by us. Join us and we’ll help Britain achieve Net Zero, together.