Communications & Engagement Officer

North Bristol NHS Trust; Bristol; On-site; GBP 35,000 - 45,000; Full time

Job summary

North Bristol NHS Trust is seeking a Communications professional to support digital transformation programmes. The role involves creating impactful content, managing stakeholder relationships, and ensuring effective communication strategies. Candidates should have a degree in Communications or relevant experience, with strong project management skills.

Qualifications

• Degree in Communications or relevant creative area or equivalent experience.
• Able to take responsibility and project manage from client brief to delivery.

Responsibilities

• Produce communications content for various audiences, including media releases.
• Manage, develop, and deliver through internal and external communication channels.
• Act as a media liaison and support a proactive media strategy.

Skills

Project Management

Communication

Content Creation

Education

Degree in Communications or relevant creative area

Tools

Content Management Systems (CMS)

Digital Asset Management software

Job description

Thank you for your interest in this vacancy! We highly recommend reading our Tips on how to apply page to give you an insight on how applications are scored & shortlisted by our Recruiting Managers. These tips have been provided to give you a better chance of being shortlisted for our vacancies.

Please note that if you apply for a position with North Bristol NHS Trust, you may be contacted via TRAC or via email. This includes invites for job interviews. We therefore recommend that you regularly check your TRAC Account and email accounts including junk and spam folders.

Our job adverts may close as soon as sufficient applications have been received. Considering this, if you are interested in this role, please do apply as soon as you can.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Job Overview

The purpose of this role is to support the needs of, and act as a change agent for, some of our flagship (digital) transformation programmes – in particular, communicating with and engaging audiences around this transformation.

Main duties of the job

The role includes building and maintaining relationships with a broad range of external & internal stakeholders.

This work will involve managing, developing, and delivering through internal and external communication channels, to help achieve the strategic priorities of both the Digital Programmes Team and North Bristol NHS Trust. This role incorporates a broad spectrum of work: drafting emails and bulletins, overseeing publications for internal audiences, coordinating events and other face-to-face activity, producing online content (e.g. for social media and the NBT intranet), and attending/updating project boards and steering groups.

The postholder will need to be credible, confident, self-driven, and able to work with a wide range of people.

Working for our organisation

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

• Produce communications content for a range of audiences, including media releases, pictures and videos and project manage the design and production of promotional materials
• Responsible for designing, writing and editing content and marketing materials
• Responsible for researching, writing, commissioning and editing content, and supporting the production process from concept to distribution
• Responsible for sourcing relevant material for, and liaising with an external agency on the production of, a supporter and corporate newsletter and e-newsletters
• Design and develop creative content, including case studies, which is impactful and can be used across different communications channels
• Liaise with the website provider and keep abreast of new developments
• Work with the Marketing and Communications Manager to update the website with content, then liaise with 3rd party suppliers
• Act as a media liaison, responsible for the development, coordination, and updating of various online and social networking sites
• Provide a high-quality communications service to the Trust and its stakeholders
• Work effectively across the Trust
• Design and write content for a variety of internal and external communications channels
• Liaise with external suppliers as required to deliver communications and engagement materials
• Develop and maintain effective working relationships between the Trust and local, national and specialist media
• Support a proactive media strategy to increase the opportunities to highlight the positive work of the Trust across all media channels.
• Ensure the website is constantly reviewed and updated.
• Identify opportunities to promote the Trust online through web, intranet and social media
• Help to develop new opportunities with social and digital media to promote and benefit the Trust
• Work on the communications projects and activity from across the Trust.
• Manage and deliver high quality events
• Provide active communications support across a range of projects
• Develop the Trust brand and visual identity
• Carry out any other duties that may reasonably be required
• Use project management skills to deliver activity to time and to budget
  
  

Person specification

Essential

Essential criteria

• Degree in Communications or relevant creative area or equivalent experience
• Able to take responsibility and project manage from client brief to delivery of finished product
  
  

Desirable criteria

• Experience of photography / video / graphics / audio design
• Knowledge of internet and intranet Content Management Systems (CMS)
• Ability to manage digital asset libraries (DAM software)
  
  

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.

Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.

If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel [phone].

North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.

At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.

Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.