Communications and Engagement Officers

Melton Borough Council; Goadby Marwood; On-site; GBP 32,000 - 45,000; Full time

Benefits offered by this job

Annual leave up to 30 days

Bank holidays

Three extra days at Christmas

Employee Assistance Programme

Local Government Pension Scheme

Career development opportunities

Family-friendly policies

Job summary

Melton Borough Council is seeking two Communications and Engagement Officers on fixed-term contracts to shape how we communicate with residents, partners and stakeholders. The role covers planning and delivering a wide range of campaigns, promoting services, supporting engagement activities and keeping communities informed.

You will develop social media campaigns, write news stories and create digital content, collaborating with colleagues while also working independently when needed.

Qualifications

• Excellent written and verbal communication across multiple channels.
• Strong problem-solving skills with ability to prioritise under pressure.
• High digital literacy and proficiency in Microsoft 365.
• Ability to create engaging content for social media, websites and internal comms.

Responsibilities

• Plan and deliver internal and external communications campaigns.
• Promote council services and engage residents and partners.
• Write news stories and create digital content.
• Collaborate with colleagues and stakeholders to meet deadlines.

Skills

Excellent communicator

Team player

Problem-solving

Digital literacy

Tools

Microsoft 365

Social media management

Job description

We are looking for two Communications and Engagement Officers to join our team on Fixed Term contracts: Fixed term post until 31 March 2027 (Maternity Cover) Fixed term post until 31 March 2028 Purpose of the job Are you a talented communicator with a passion for engaging audiences and making a difference in your local community? We have an exciting opportunity for two excellent communicators to join the Melton Borough Council Communications and Engagement Team. As part of the role, you will help shape how we communicate with residents, businesses, partners and stakeholders. You'll play a key role in planning and delivering a wide range of internal and external communications campaigns, promoting council services, supporting engagement activities and helping keep our communities informed. No two days are the same. One day you could be developing a social media campaign, the next supporting a major council project, writing news stories, creating digital content or working with colleagues and partners to engage residents on issues that matter to them. As part of our team, you'll help strengthen understanding of council services, build trust with our communities and ensure residents stay informed, engaged and connected.

an excellent communicator, capable of delivering complex and varied information through written, digital and verbal channels to a variety of audiences. You will be a strong team player who enjoys collaborating with colleagues, partners and stakeholders, whilst also being confident to work independently. We are looking for an individual with a positive attitude and strong problem-solving skills, who is able to deliver high-quality work under pressure, manage competing priorities and meet tight deadlines. A high level of digital literacy and a good working knowledge of Microsoft 365 applications are essential, alongside the ability to create engaging content for a range of channels, including social media, websites and internal communications. Graphic design, photography, video creation or video editing skills would be highly desirable. This opportunity would be ideal for a creative and enthusiastic individual with previous experience of planning and delivering communications and engagement activities. You will have a passion to continuously improve the services we provide to our communities and help our residents stay informed, engaged and connected to the council.

flexible and hybrid working , built on trust. Our standard week is 37 hours, and we simply ask that service needs are met.

• Balance matters. We encourage you to switch off and recharge, with up to 30 days' annual leave, bank holidays, and three extra days at Christmas. You can also buy additional leave if you choose.
• We Care is one of our core values. As a Healthy Workplace, we support your wellbeing through a range of activities and a confidential Employee Assistance Programme.
• We help you plan for the future with the excellent Local Government Pension Scheme, financial planning workshops, career development opportunities.
• And because family comes first, we have a strong set of family-friendly policies.

We look forward to hearing from you if you are looking for the chance to work for a forward thinking Council and make a real difference to the people of Melton and surrounding area.