Communications and Engagement Officer

Melton Borough Council; Melton Mowbray; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible & hybrid working

37h standard week

Up to 30 days annual leave

Employee Assistance Programme

Local Government Pension Scheme

Job summary

Melton Borough Council is recruiting two Communications and Engagement Officers on fixed term contracts to support the Communications and Engagement Team. You will help shape how we communicate with residents, businesses and partners, delivering campaigns and engaging communities.

The role covers writing news stories, creating digital content, managing social media, and supporting engagement activities. A proactive communicator with digital literacy is ideal.

Qualifications

• Excellent written, digital and verbal communication across audiences.
• Ability to plan and deliver internal and external communications campaigns.
• Strong collaboration with colleagues, partners and stakeholders.

Responsibilities

• Plan and deliver internal and external communications campaigns.
• Promote council services and engage residents on issues that matter.
• Create digital content and manage social media and websites.

Job description

We are looking for two Communications and Engagement Officers to join our team on Fixed Term contracts:

Fixed term post until 31 March 2027 (Maternity Cover)

Fixed term post until 31 March 2028

Purpose of the job

Are you a talented communicator with a passion for engaging audiences and making a difference in your local community?

We have an exciting opportunity for two excellent communicators to join the Melton Borough Council Communications and Engagement Team.

As part of the role, you will help shape how we communicate with residents, businesses, partners and stakeholders. You'll play a key role in planning and delivering a wide range of internal and external communications campaigns, promoting council services, supporting engagement activities and helping keep our communities informed.

No two days are the same. One day you could be developing a social media campaign, the next supporting a major council project, writing news stories, creating digital content or working with colleagues and partners to engage residents on issues that matter to them.

As part of our team, you'll help strengthen understanding of council services, build trust with our communities and ensure residents stay informed, engaged and connected to the council.

About you

The successful candidate will be an excellent communicator, capable of delivering complex and varied information through written, digital and verbal channels to a variety of audiences.

You will be a strong team player who enjoys collaborating with colleagues, partners and stakeholders, whilst also being confident to work independently. We are looking for an individual with a positive attitude and strong problem-solving skills, who is able to deliver high-quality work under pressure, manage competing priorities and meet tight deadlines.

A high level of digital literacy and a good working knowledge of Microsoft 365 applications are essential, alongside the ability to create engaging content for a range of channels, including social media, websites and internal communications. Graphic design, photography, video creation or video editing skills would be highly desirable.

This opportunity would be ideal for a creative and enthusiastic individual with previous experience of planning and delivering communications and engagement activities. You will have a passion to continuously improve the services we provide to our communities and help our residents stay informed, engaged and connected to the council.

Why join us ?

• We offer flexible and hybrid working, built on trust. Our standard week is 37 hours, and we simply ask that service needs are met.

• Balance matters. We encourage you to switch off and recharge, with up to 30 days' annual leave, bank holidays, and three extra days at Christmas. You can also buy additional leave if you choose.

• We Care is one of our core values. As a Healthy Workplace, we support your wellbeing through a range of activities and a confidential Employee Assistance Programme.

• We help you plan for the future with the excellent Local Government Pension Scheme, financial planning workshops, career development opportunities.

• And because family comes first, we have a strong set of family-friendly policies.

We look forward to hearing from you if you are looking for the chance to work for a forward thinking Council and make a real difference to the people of Melton and surrounding area.

Additional information

If you would like an informal chat, please do not hesitate to get in touch with:

Catherine Murrell - Engagement and Communications Team Leader

Telephone: [phone]

Email: [e-mail]

Closing date: Noon, Monday 21 September 2026.*

Interview Date: 28 and 29 September 2026.

*We reserve the right to close this vacancy early when we receive sufficient and suitable applications. Therefore, please ensure that you submit your application as soon as possible so that you can be considered for this role.

Melton Borough Council is committed to offering a guaranteed interview scheme for applicants that meet the essential criteria for a job profile and who:

• Declare themselves to have a disability covered by the definition outlined within the Equality Act 2010
• Are considered to be a care leaver
• Are a veteran or reservist

To find out more and to see if you may qualify, please read our guaranteed interview scheme document.

You can find out more about this role by visiting Vacancies - Melton Borough Council.