Communications and Engagement Officer

Greater London Authority (GLA); London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

The Greater London Authority (GLA) seeks a Communications and Engagement Officer for their Culture, Creative Industries and 24 Hour London Unit. This role coordinates digital communications and engages stakeholders to advance London's cultural initiatives. You will manage social media content and develop e-newsletters, supporting the Mayor’s Culture Strategy to enhance access to culture across the city.

Benefits

30 days annual leave

Interest-free season ticket loan

Interest-free bicycle loan

Career average pension scheme

Qualifications

• Experience in digital communications, especially creating content for social media and e-newsletters.
• Excellent written and oral communication skills for different audiences.
• Ability to coordinate activities with various stakeholders.

Responsibilities

• Manage social media content calendar and output for the Culture accounts.
• Produce monthly e-newsletters and support marketing communications.
• Build and maintain relationships with internal teams and stakeholders.

Skills

Digital communications

Stakeholder engagement

Written communication

Oral communication

Project planning

Job description

Good Growth

Good Growth is responsible for delivering and implementing the Mayor’s environment, transport and economic strategies and for the effective implementation of the London Plan. The Directorate is also responsible for regeneration (where the programme is not housing led), enterprise, growth, capital projects and design work.

About the team

The role is based within the Culture, Creative Industries and 24 Hour London Unit at the GLA. The Unit delivers the Mayor’s Culture Strategy for London, aiming to provide Londoners with access to culture on their doorsteps.

We do this through a wide range of programmes that support the arts and creative industries to grow and be accessible to all, and the capital to become the number one destination for 24-hour culture and entertainment. Projects include the Creative Economy Growth programme, Creative Enterprise Zones, the East Bank culture and education quarter, work on Diversity in the Public Realm, the Fourth Plinth contemporary art commission series and the London Borough of Culture.

About the role

As the unit’s Communications and Engagement Officer, you will be responsible for the coordination of digital communications and stakeholder engagement for the GLA’s Culture and Creative Industries Unit’s programme of work.

This will include the production and delivery of e-newsletters and social media content, extending the reach of the Unit’s work across the GLA and to external stakeholders.

You will also assist in project planning and management to support the delivery of the unit’s programmes and projects.

This is an exciting time to join our welcoming and collaborative team, as we strengthen London’s cultural infrastructure, support creative professionals and businesses putting down roots and developing, provide cultural opportunities across the city and cement its status as the world’s creative capital.

What your day will look like:

• You will plan and manage the social media content calendar and output from the London Culture accounts on BlueSky and X.
• You will provide copy, images and support with social media content to be published by the Deputy Mayor for Culture and Creative Industries, and liaise with colleagues in Digital Communications and other units on content relating to our projects being promoted on the Mayor and other Deputy Mayors’ social media channels as needed.
• You will plan, draft and produce monthly e-newsletters – Culture; Diversity in the Public Realm; and London Borough of Culture – working with colleagues and external partners and stakeholders to gather information.
• You will support the team’s marketing and communications work, including writing content for blogs on the GLA Intranet, our webpages on London.gov.uk, regular updates on our projects to be included in communications by Good Growth and Internal Communications colleagues, and coordinating event invitations.
• You will build and maintain relationships with internal teams and external stakeholders to assist with relevant communications and projects.

Skills, knowledge and experience:

To be considered for the role, you must meet the following essential criteria:

• Experience in digital communications, particularly of researching, developing and creating content for digital channels, including e-newsletters and social media.
• Excellent written and oral communication skills, with the ability to write, edit and present clear, accurate and engaging information for different audiences and platforms.
• Experience of working with a variety of internal and external stakeholders, coordinating activities to achieve positive outcomes for the organisation.
• Experience of working within a fast-paced communications environment.
• Experience of working in the culture and the creative industries sector.
• Commitment to equality, diversity and inclusion and an understanding of how this commitment applies to this role.

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here:GLA Competency Framework

How to apply

If you would like to apply for the role you will need to submit the following:

• Up-to-date CV
• Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert

Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the ‘CV and Cover Letters’ section’ of the form, ensuring you address the technical requirements and competencies in your Personal Statement.

Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., “CV – applicant name - 012345)

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.

If you have questions about the role

There will be ainformation session online (Town Hall) on Thursday29 May, 1-2pm.

The link to the online session is this:https://teams.microsoft.com/l/meetup-join/19%3ameeting_NzFhYmRiYmMtNzRlOS00OTU3LTk3MTQtMmE3MzdmMzVlODI0%40thread.v2/0?context=%7b%22Tid%22%3a%2230653dea-fb01-4b4c-8ddf-c183f89febfb%22%2c%22Oid%22%3a%22f412b3f0-cadc-4786-9f9a-dad73a6c4822%22%7d

If you wish to talk to someone about the role,Giulia Ascoli,the hiring manager, would be happy to speak to you. Please contact them [e-mail].

If you have any questions about the recruitment process, contact [e-mail] support the GLA with recruitment.

Assessment process

Once you have submitted an application, your details will be reviewed by a panel.

If shortlisted, you’ll be invited to an interview/ assessment.

Equality, diversity and inclusion

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements.We would welcome applications from candidates who are seeking part time work as this role is open to job share.

Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.

Benefits

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Additional Information

Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration.

Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening.

Find out which DBS check is right for your employee - GOV.UK (www.gov.uk)

More Support

If you have a disability which makes submitting an online application form difficult, please [e-mail]