communications and engagement officer

Your Croydon; Croydon; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking council in Croydon as a Communications and Engagement Officer! This dynamic role involves creating compelling content across digital and traditional platforms, engaging with local communities, and supporting behavior change campaigns. You'll collaborate with a dedicated team to ensure residents receive essential information while telling the stories of vital services. If you're passionate about communication and community engagement, this is the perfect opportunity to make a real impact in a vibrant borough.

Qualifications

• Strong written communication skills with a focus on engaging content.
• Ability to create high-quality content across various channels.

Responsibilities

• Deliver a wide range of communications to support strategic objectives.
• Engage with diverse communities and external partners.

Skills

Content Creation

Written Communication

Narrative Development

Digital Marketing

Social Media Management

Job description

Croydon Council - Communications and Engagement Officer

Croydon is London’s largest borough, and the council delivers hundreds of essential services our residents rely on, from social care to clean, safe streets. We’re looking for a creative communications professional, passionate about working with local communities, to join our corporate team.

You’ll be a first-class communicator, capable of creating high-quality content for all our channels, including digital, social media, e-newsletters, video, and print. You should have a strong news sense, be highly skilled in narrative development, and possess excellent written communication skills, an eye for design, and attention to detail.

Reporting to the External Communications and Engagement Manager, you’ll be involved in delivering a wide range of communications that support our strategic objectives. Working with colleagues across the organization, you’ll plan and deliver behavior change campaigns, provide residents with essential information and advice, and help tell the story of some of our busiest services. No two days are the same!

Listening to residents is a top priority. We’re seeking someone committed to engaging with our diverse communities, external partners, and colleagues at all levels of the organization. If this sounds like you, please contact [e-mail] for a chat about the role.

To view the Communications and Engagement Officer role profile, please click here.

Closing date: Sunday, 15 May 2025 @ 11:59 pm

Equal Opportunities and Safeguarding Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We consider applications from candidates seeking flexible working arrangements and support hybrid working, where staff attend the workplace part of the week and work remotely for the rest. As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff to share this commitment.