Supporter Engagement Officer

JR United Kingdom; Chipping Barnet; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading charity organization is seeking a Supporter Engagement Officer to enhance their individual giving program. The role involves managing fundraising campaigns, engaging with supporters, and ensuring effective communication. Ideal candidates will have a strong background in fundraising and digital marketing, along with excellent organizational skills.

Qualifications

• Demonstrable experience in individual giving fundraising.
• Knowledge of digital marketing/fundraising techniques.
• Proficient in Microsoft Office and donor databases.

Responsibilities

• Manage and develop the individual giving program.
• Create visually appealing fundraising campaigns.
• Ensure accurate processing of all donations.

Skills

Fundraising

Digital Marketing

Communication

Project Management

IT Skills

Job description

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Are you looking to develop an exciting career as an individual giving fundraiser and join an ambitious, successful and award winning charity? Merrifield Consultants are delighted to be partnering Noah’s Ark Children’s Hospice to find a Supporter Engagement Officer!

We’re looking for professional fundraisers with demonstrable experience in individual giving fundraising, and experience in creating and managing fundraising campaigns aimed at securing donations from individual supporters.

Basic Details:

• Organisation: Noah’s Ark Children’s Hospice
• Location: Barnet, North London, Hybrid (3 days in the office)
• Contract: Full-time, Permanent
• Closing date: Please apply with your CV at your earliest convenience as applications will be reviewed on a rolling basis

Responsibilities:

• Assist the Supporter Engagement Manager in managing, developing and overseeing our individual giving program, including one-off donations, in-memory giving, regular giving, appeals, legacies, hospice lottery, and celebratory fundraising.
• Develop and implement rich stewardship journeys that help build lifelong, engaged supporters.
• Oversee individual supporter journeys, acquisition, and retention.
• Address individual supporter inquiries promptly and appropriately.
• Work with the Supporter Engagement Manager and Marcomms team to research current trends and create visually appealing targeted individual giving appeals and campaigns on various social media platforms, posts, websites, etc
• Ensure accurate processing, coding, recording, and acknowledgement of all donations.
• Demonstrable track record of meeting fundraising income targets, supporter acquisition and retention.
• Knowledge of digital marketing/fundraising techniques including e-mail marketing and paid/organic social media advertising.
• Proficient IT skills, including the use of Microsoft Office programmes and donor databases.
• Excellent written and verbal communication skills.
• Strong organisational and project management skills, with the ability to confidently manage a varied workload.
• A confident speaker with good presentation skills.

If you are ready to make a significant impact in the field of fundraising within a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity.

Please apply today or contact Moses Thomas-Johnson at Merrifield Consultants if you have any questions, [emailprotected] .

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.