Communications and Content Manager

Capita; London; Remote; GBP 35,000 - 55,000; Full time

Job summary

Capita is looking for a Communications and Content Manager to oversee internal and external communications while creating compelling content for various platforms. This remote role involves a hands-on approach, significant content strategy development, and strong collaboration with internal teams. A competitive salary, remote working, and comprehensive benefits package, including generous holiday and parental leave provisions, are offered.

Benefits

Competitive salary

Remote working

23 days’ holiday (rising to 27)

Paid volunteering day

Company matched pension

15 weeks’ fully paid maternity leave

Paternity pay of two weeks

Qualifications

• Proven experience in content creation and social media.
• Exceptional writing, editing, and proofreading skills.
• Familiarity with digital communication tools and analytics.

Responsibilities

• Develop and deliver communications content aligned with business objectives.
• Manage social media profiles and coordinate with marketing teams.
• Align internal communication delivery and manage newsletters.

Skills

Content Creation

Social Media Management

Communication Skills

Writing and Editing

Digital Comms Tools

Job description

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Communications and Content Manager, London

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Client:

Capita

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

49aefaff00f2

Job Views:

53

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

Description

:

Description

:

Asa Communications and Content Manager, you will play a pivotal role in ensuring effective communication spanning both internal and external communications.

We are seeking a comms all-rounder who can create compelling and creative content that speaks to our audience of public and private sector clients, our end customers, and wider stakeholder group. Producing engaging and lively social media content is a must.

As a self-motivated person, you will take initiative in your projects, whether it’s helping to script an Exec Team video for our social channels or devising and drafting internal messages to our team of 43,000 colleagues.

Your outstanding communication skills will be backed by an ability to tailor messages across a variety of platforms, ensuring clarity, engagement, and impact. This is a hands-on role, which will require end-to-end production and delivery of communications material.

This is a remote role reporting to our head of external communications.

What you will do:

Content Strategy and Creation:

Develop and deliver communications content aligned with Capita’s business objectives and corporate communications strategy.

Create compelling and relevant content for various external platforms, including social media, website, newsletters, and internal communications.

Collaborate with subject matter experts to produce high-quality content that resonates with our target audience.

Social Media:

Manage external communication channels including social media profiles and website news content such as blogs.

Monitor online conversations.

Coordinate with marketing and PR teams to maintain a cohesive voice.

Internal Communications:

Align on internal communication delivery, including email newsletters and town hall meetings.

What we are looking for:

Proven experience in content creation, social media, and writing, reviewing and editing high quality content.

A solid understanding of how to drive engagement across LinkedIn and X.

Experience working in a high-profile and complex organisation.

Exceptional writing, editing, and proofreading skills in English

Creative mindset and the ability to think strategically about content development and distribution across various channels

Excellent written and verbal communication skills.

Familiarity with digital comms tools and analytics.

Ability to work collaboratively in a fast-paced environment.

What’s in it for you?

Remote working

A competitive basic salary

23 days’ holiday (rising to 27) with the opportunity to buy extra leave.

Opportunities to develop and progress

Paid volunteering day with a charity of your choice.

Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

We’re an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an inclusive environment for all employees. During the application process, you’ll be asked to share your personal characteristics and data with us. This helps us understand our audience so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclusive.

Location:

London

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent