Communications Advisor

ALS; Coventry; On-site; GBP 42,000 - 64,000; Full time

Job summary

ALS seeks a Global Communications Specialist to drive internal and external communications across time zones from Europe, partnering with senior leaders to translate business priorities into strategic plans. You’ll craft engaging content, manage programs, and uphold brand standards while supporting change, reputation, and stakeholder engagement across regions.

The role emphasizes high-quality writing, editing and storytelling, with a focus on collaboration across global teams and cultures.

Qualifications

• Tertiary qualification in Communication, Public Relations, Journalism or Corporate Communication.
• 3-5 years' experience in a corporate communication role.
• Demonstrated experience delivering both internal and external communication.
• Experience contributing to communication strategies and executing communication plans.
• Exceptional writing, editing and storytelling skills.
• Experience supporting senior business stakeholders.
• Excellent written and verbal English.
• Experience working across multiple countries, cultures or regions.
• Strong organisational and project management skills.
• Fluency in English, Spanish and/or another European language.

Responsibilities

• Support the development and delivery of communication strategies for global business initiatives.
• Translate business priorities into communication plans and delivery activities.
• Provide communication advice to stakeholders within established communication frameworks.
• Identify communication risks and escalation matters where appropriate.
• Monitor communication outcomes and identify opportunities for improvements.
• Apply ALS' communications policies, governance and brand standards across all communication activities.
• Manage assigned global communication programs and initiatives, taking responsibility for planning, delivery and stakeholder coordination.
• Develop employee communication, leadership messages, presentations, intranet content and communication toolkits.
• Support global communication programs, including organisational change, employee engagement initiatives, leadership communication and business updates.
• Ensure messaging is consistent across regions and aligned with ALS' strategic priorities.
• Develop media materials, corporate messaging, website content, social media copy and client communication.
• Support reputation management and corporate affairs activities.
• Assist with issues and crisis communication as required.
• Produce clear, engaging and accurate communication for a wide range of audiences.
• Translate technical or complex information into accessible language.
• Maintain a consistently high standard of writing, editing and proofreading, ensuring consistency and alignment with ALS’ messaging and positioning.
• Ensure all communication align with ALS' brand, style and tone of voice.
• Build strong working relationships across the global business, acting as a key connection between regional stakeholders and the Global Communication team to ensure communication priorities, opportunities and emerging issues are shared and aligned.
• Build effective working relationships with stakeholders across the business to understand communication needs and recommend appropriate communication approaches.
• Work collaboratively with regional communication, marketing and subject matter experts to deliver integrated communication outcomes.
• Manage assigned work priorities while working within agreed communication plans and governance frameworks.
• Work collaboratively as part of the global Communication team, contributing to shared priorities and collective outcomes.
• Maintain regular communication and effective handovers to ensure continuity, visibility and consistent decision-making across time zones.
• Support a consistent global communication approach by applying agreed frameworks, standards and best practice.
• Contribute to continuous improvement initiatives that strengthen communication capability and effectiveness.
• Share knowledge and provide guidance to colleagues and communication champions across the business where appropriate.

Education

Bachelor's degree in Communications / Public Relations / Journalism / Corporate Communication

Job description

At ALS, we encourage you to dream big.

When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.

Purpose

The Global Communication Specialist supports the delivery of ALS' global communication strategy by developing and delivering high-quality internal and external communication that strengthens the ALS brand, protects its reputation and supports business priorities. Based in Europe, the role extends the capability of the Global Communication team across time zones, strengthening connections across the business and supporting the consistent delivery of global communication. Working closely with the Group Communication Director and Senior Global Communication Specialist, the role works with stakeholders across the business to support communication strategies, develop engaging content and deliver communication plans that align with ALS' strategic objectives. The role works with a high degree of autonomy in day-to-day delivery while operating within established communication strategies, governance frameworks and agreed priorities. As a member of the Global Communication team, the role contributes to a consistent, coordinated approach across regions, ensuring communication activities are aligned, audience focused and delivered to a high standard.

Key Responsibilities

Strategic communication

• Support the development and delivery of communication strategies for global business initiatives
• Support the translation of business priorities into communication plans and delivery activities
• Provide communication advice to stakeholders within established communication frameworks
• Identify communication risks and escalation matters where appropriate
• Monitor communication outcomes and identify opportunities for improvements
• Apply ALS' communications policies, governance and brand standards across all communication activities.

Internal communication

• Manage assigned global communication programs and initiatives, taking responsibility for planning, delivery and stakeholder coordination.
• Develop employee communication, leadership messages, presentations, intranet content and communication toolkits
• Support global communication programs, including organisational change, employee engagement initiatives, leadership communication and business updates
• Ensure messaging is consistent across regions and aligned with ALS' strategic priorities.

External communication

• Develop media materials, corporate messaging, website content, social media copy and client communication
• Support reputation management and corporate affairs activities
• Assist with issues and crisis communication as required.

Content development

• Produce clear, engaging and accurate communication for a wide range of audiences
• Translate technical or complex information into accessible language
• Maintain a consistently high standard of writing, editing and proofreading, ensuring consistency and alignment with ALS’ messaging and positioning
• Ensure all communication align with ALS' brand, style and tone of voice.

Stakeholder engagement

• Build strong working relationships across the global business, acting as a key connection between regional stakeholders and the Global Communication team to ensure communication priorities, opportunities and emerging issues are shared and aligned
• Build effective working relationships with stakeholders across the business to understand communication needs and recommend appropriate communication approaches.
• Work collaboratively with regional communication, marketing and subject matter experts to deliver integrated communication outcomes
• Manage assigned work priorities while working within agreed communication plans and governance frameworks.

Team contribution

• Work collaboratively as part of the global Communication team, contributing to shared priorities and collective outcomes.
• Maintain regular communication and effective handovers to ensure continuity, visibility and consistent decision-making across time zones.
• Support a consistent global communication approach by applying agreed frameworks, standards and best practice.
• Contribute to continuous improvement initiatives that strengthen communication capability and effectiveness.
• Share knowledge and provide guidance to colleagues and communication champions across the business where appropriate.

Essential

Qualifications and experience

• Tertiary qualification in Communication, Public Relations, Journalism or Corporate Communication.
• 3-5 years' experience in a corporate communication role.
• Demonstrated experience delivering both internal and external communication.
• Experience contributing to communication strategies and executing communication plans.
• Exceptional writing, editing and storytelling skills.
• Experience supporting senior business stakeholders.
• Excellent written and verbal English.
• Experience working across multiple countries, cultures or regions.
• Strong organisational and project management skills.

Desirable

• Experience in a multinational or listed organisation.
• Experience within a science, technical, healthcare, engineering or professional services environment.
• Experience supporting issues management or crisis communication.
• Fluency in English, Spanish and/or another European language.

Key Capabilities

• Collaborative: Works as part of one global communication team and actively shares knowledge.
• Sound judgement: Understands when to act independently and when to seek guidance.
• Strategic thinking: Understands the business context behind communication, not just the activity.
• Audience focused: Tailors communication for different stakeholders.
• Attention to detail: Produces accurate, high-quality work.
• Resilient: Remains calm and organised in a fast-moving environment.
• Curious: Seeks to understand the business before communicating about it.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.

At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.

We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.

Eligibility

To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.