Communication Support Worker- Qualified

SAMpeople; Exmouth; Hybride; GBP 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

CPD program

BSL Level 3 sponsorship

Enhanced maternity and paternity pay

Life Assurance

Free onsite parking

Cycle to work scheme

Career development opportunities

Subsidised lunches

LED membership discount 15%

Résumé du poste

The Deaf Academy is seeking a dedicated Communication Support Worker to enable Deaf students with complex needs to access learning and achieve qualifications. You will support across Level 1–3 programmes, help students access teaching, and contribute to their independence and confidence.

Join a specialist multidisciplinary team focused on inclusive learning, collaboration with staff, and promoting student progress through EHCP processes and quality assurance. DBS and safeguarding are required.

Qualifications

• BSL Level 3 qualification or equivalent.
• Signature Level 3 Professional Communication Support qualification or equivalent.
• GCSE Maths and English at Grade 4/C or above, or equivalent qualifications.
• Experience supporting Deaf learners in educational or workplace settings.
• Strong understanding of Deaf culture, Deaf identity and the Deaf community.
• Knowledge of SEND, EHCPs and inclusive educational practice.
• Excellent interpersonal and written communication skills, including note-taking.

Responsabilités

• Enabling learning and achievement across Level 1–3 programmes.
• Making communication accessible across learning, community and workplace settings.
• Supporting successful transitions into employment through internships and preparation for adulthood.
• Mentoring less experienced Communication Support Workers.
• Contributing to annual reviews, EHCP processes and learner-centred planning.
• Contributing to quality assurance and development of communications support across the CSW team.
• Collaborating with teaching staff to create multimodal learning environments.

Connaissances

BSL Level 3

Signature Level 3

GCSE Maths & English

Formation

GCSEs or equivalent

Description du poste

No two days at the Deaf Academy are the same — and every day brings an opportunity to make a real difference.

One moment, you could be supporting a student to achieve a qualification in the classroom; the next, facilitating communication on a work placement, helping a learner succeed on a supported internship, or supporting a young person to develop the independence skills they need for adult life. From educational visits and enrichment activities to everyday learning and personal development, your work will open doors, build confidence and create opportunities.

As a Communication Support Worker at the Deaf Academy , you’ll play a vital role in ensuring Deaf students with complex and / or additional needs, can access learning, achieve meaningful qualifications, gain valuable workplace experience and develop the communication, confidence and self-advocacy skills they need to thrive.

Working as part of a specialist multidisciplinary team, you’ll help create accessible, inclusive learning environments where Deaf young people are empowered to pursue their ambitions, overcome barriers and realise their full potential.

This is an opportunity to use your professional expertise in a role that truly matters — supporting young people not just to succeed in education, but to build the skills, independence and confidence for fulfilling futures.

What you'll be doing

You’ll provide high-quality BSL communication support while contributing to an inclusive, ambitious and supportive learning environment. Your responsibilities will include:

• Enabling learning and achievement by supporting students across Level 1, Level 2 and Level 3 programmes, helping them access teaching, participate fully and achieve their qualifications.
• Making communication accessible across educational, community and workplace settings, ensuring students can engage, contribute and express themselves confidently.
• Supporting successful transitions into employment by working with students undertaking supported internships and preparation for adulthood programmes.
• Developing the next generation of professionals by mentoring less experienced Communication Support Workers and sharing your knowledge and expertise.
• Championing student progress by contributing to annual reviews, Education, Health and Care Plan (EHCP) processes and learner-centred planning.
• Promoting quality and best practice by contributing to quality assurance and the ongoing development of communication support across the CSW team.
• Collaborating to improve learning by working closely with teaching staff to develop accessible, multimodal learning environments that respond to students' individual communication needs.
• Supporting independence and confidence by helping students develop the skills, self-advocacy and resilience they need for life beyond the Academy.

What we're looking for

We're looking for a skilled and committed Communication Support Worker who is passionate about Deaf education, understands the importance of accessible communication and is dedicated to helping young people achieve their ambitions.

• BSL Level 3 qualification or equivalent, with a commitment to continued professional development and progression towards higher-level qualifications.
• Signature Level 3 Professional Communication Support qualification or equivalent.
• GCSE Maths and English at Grade 4/C or above, or equivalent qualifications.
• Experience supporting Deaf learners in educational or workplace settings.
• A strong understanding of Deaf culture, Deaf identity and the Deaf community.
• Knowledge of Special Educational Needs and Disabilities (SEND), EHCPs and inclusive educational practice.
• Excellent interpersonal and written communication skills, including accurate and effective note-taking.
• A collaborative approach, with the ability to build positive relationships with students, colleagues and wider professionals.

Desirable experience and qualifications

We're particularly interested in candidates who can bring additional skills and experience to strengthen our team, including:

• Edexcel Professional Development Award for Communication Support Workers.
• Experience of job coaching or supporting learners in employment settings.
• Experience mentoring colleagues, sharing professional expertise or supporting the development of others.

If you bring the essential skills and a genuine commitment to empowering Deaf young people, we'd love to hear from you.

Why join the Deaf Academy?

At the Deaf Academy, communication is at the heart of opportunity. Your expertise will help students access education, develop independence, explore employment and build the confidence to shape their own futures.

You’ll be part of a specialist team working towards a shared purpose: ensuring Deaf young people with complex and / or additional needs, have the support, opportunities and skills they need to achieve their ambitions.

What we offer:

• A CPD program geared to your specific training needs
• Sponsorship to achieve qualifications in British Sign Language up to Level 3
• Enhanced maternity and paternity pay
• Life Assurance
• Free onsite parking
• Cycle to work scheme
• Long-term career development within a forward thinking and innovative organisation
• Subsidised lunches for £2.50
• 15% discount on membership with LED

Bring your expertise. Champion every learner. Make a lasting difference.

Ready to make an impact?

If you're an experienced Communication Support Worker who wants to use your skills in a rewarding, student-centred environment, we encourage you to apply.

The Deaf Academy

Alicia Arbury

[e-mail]

The Deaf Academy
1 Douglas Avenue
Exmouth
Devon
EX8 2AU

The Academy is committed to safeguarding and promoting the welfare of children and young adults; as such an enhanced DBS check is required.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).

The Academy is aDisability Committed Employerin promoting diversity and inclusion for all its students and staff. The Academy is also signed up to theArmed Forces Covenantin supporting ex-service personnel in recognising their skills and experience.

Key Role Information

Job type Full Time

Contract type Permanent

Closing 16/11/2026 09:00

Interview TBC

Contract term TTO - Term time only

Pay grade Communication Support Workers | CSW1 - CSWP5