Communication Support Worker (Qualified)

SAMpeople; Exmouth; Hybrid; GBP 23,000 - 29,000; Full time

Job summary

The Deaf Academy in Exmouth is seeking a dedicated Communication Support Worker to ensure Deaf students can fully access learning and achieve meaningful qualifications. You will provide high-quality BSL support and contribute to a supportive, multimodal learning environment.

You'll mentor less experienced CSWs, assist with annual reviews and EHCP processes, and help students gain valuable workplace experience and independence for adulthood. DBS check is required.

Qualifications

• BSL level 3 qualification (or equivalent) or progress towards higher-level qualifications.
• GCSE Maths and English (Grade 4/C or above)
• Edexcel Professional Development Award for CSWs.

Responsibilities

• Provide high-quality BSL communication support across education, community and workplace settings.
• Support learners across Level 1, 2 and 3 programmes.
• Act as a mentor for less experienced CSWs.
• Contribute to annual reviews and EHCP processes.
• Support quality assurance and best practice within the CSW team.
• Work with teaching staff to develop multimodal learning environments.
• Support students undertaking supported internships and preparation for adulthood programmes.

Skills

BSL communication

Interpersonal skills

Note-taking

Mentoring others

Team collaboration

Education

BSL Level 3 or higher (or progression)

GCSE Maths and English (4/C or above)

Edexcel Professional Development Award for CSWs

Job description

Every day at the Deaf Academy is different. One moment you may be supporting a student to access a qualification in the classroom, the next you could be facilitating communication during a work placement, supporting a learner on a supported internship, helping a young person develop their independence skills, or enabling full participation in enrichment activities and events.

As a Communication Support Worker, you will play a pivotal role in ensuring Deaf students can fully access learning, achieve meaningful qualifications, gain valuable workplace experience, and develop the confidence, communication skills and self-advocacy needed for successful adult lives. Working as part of a specialist multidisciplinary team, you will help create inclusive, accessible environments where Deaf young people can thrive, achieve their ambitions and realise their potential.

What you'll be doing

In addition to providing high-quality BSL communication support, you will:

• Support learners across Level 1, 2 and 3 programmes
• Provide communication support in educational, community and workplace settings
• Act as a mentor for less experienced CSWs
• Contribute to annual reviews and EHCP processes
• Support quality assurance and best practice within the CSW team
• Work collaboratively with teaching staff to develop multimodal learning environments
• Support students undertaking supported internships and preparation for adulthood programmes
• BSL Level 3 qualification (or equivalent) or progress towards higher-level qualifications
• GCSE Maths and English (Grade 4/C or above)
• Experience supporting Deaf learners in education or workplace settings
• Strong understanding of Deaf Culture and the Deaf Community
• Knowledge of SEND, EHCPs and inclusive practice
• Excellent written, note-taking and interpersonal skills
• Edexcel Professional Development Award for CSWs
• Job coaching experience
• Experience mentoring or supporting colleagues

Candidates will be shortlisted on a rolling basis, therefore the advert may close earlier than the advertised date

The Deaf Academy

Alicia Arbury

[e-mail]

The Deaf Academy
1 Douglas Avenue
Exmouth
Devon
EX8 2AU

The Academy is committed to safeguarding and promoting the welfare of children and young adults; as such an enhanced DBS check is required.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).

The Academy is aDisability Committed Employerin promoting diversity and inclusion for all its students and staff. The Academy is also signed up to theArmed Forces Covenantin supporting ex-service personnel in recognising their skills and experience.

Key Role Information

Job type Full Time

Contract type Permanent

Closing 19/10/2026 09:00

Interview TBC

Contract term TTO - Term time only

Pay grade Communication Support Workers | CSWP1 - CSWP5