Commissioning Support Officer (Data & Performance)

Wollborg Michelson Personnel Service Inc; Birmingham; On-site; GBP 30,000 - 36,000; Full time

Job summary

Birmingham City Council is seeking a motivated Support Officer to join the Commissioning Team within the Adult Social Care and Health Directorate. You will support commissioning activities, analyse performance data and help ensure services meet citizens' needs.

This role focuses on planning, performance monitoring and continuous improvement in a collaborative environment. The position requires strong communication, stakeholder engagement and numerical analysis skills, with a commitment to

Qualifications

• >- Experience engaging with a wide range of stakeholders to develop, maintain and review services.
• - Experience producing management information using appropriate tools.
• - Strong interpersonal and communication skills, including listening, empathy, negotiation and stakeholder engagement.
• - Ability to undertake numerical or contextual analysis.
• - Understanding how service outputs contribute to positive outcomes for citizens.
• - Ability to use relevant data to support performance, safeguarding and commissioning responsibilities.

Responsibilities

• - Supporting the collection, analysis and interpretation of performance information and data.
• - Helping prepare reports, management information and performance updates.
• - Supporting service reviews, needs assessments and value-for-money exercises.
• - Building and maintaining effective relationships with stakeholders, suppliers, service users and partner organisations.
• - Contributing to the planning, development and improvement of commissioned services.
• - Supporting projects, meetings and stakeholder engagement activities.
• - Helping monitor service quality and performance against agreed outcomes and targets.
• - Ensuring information is handled confidentially and in accordance with relevant data protection requirements.
• - Supporting the effective use of budgets and resources.
• - Promoting equality, diversity and inclusion in service delivery.

Skills

Collaborative working

Stakeholder engagement

Communication

Management information

Numerical analysis

Data use for performance

Continuous improvement

Professional development

Organisational workload management

Tools

Microsoft Office

Business Objects

SQL

Job description

Birmingham City Council is seeking a motivated Support Officer to join the Commissioning Team within the Adult Social Care and Health Directorate. You will support commissioning activities, analyse performance data and help ensure services meet citizens' needs.

This role focuses on planning, performance monitoring and continuous improvement in a collaborative environment. The position requires strong communication, stakeholder engagement and numerical analysis skills, with a commitment to