Commissioning Support Officer – Data & Insights

birmingham.gov.uk; Birmingham; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

Birmingham City Council is seeking a Support Officer to join the Commissioning Team within Adult Social Care and Health. You will support commissioning activities, analyse performance data and contribute to service planning to deliver better outcomes for Birmingham's citizens.

You will work with colleagues, service users and partners, ensuring reports are accurate, budgets are managed and improvements are pursued through ongoing monitoring and collaboration.

Qualifications

• Experience engaging with a wide range of stakeholders to develop, maintain and review services.
• Experience producing management information using appropriate tools.
• Ability to follow established procedures and guidance.
• Understanding of how service outputs contribute to positive outcomes for citizens.
• Commitment to ongoing professional development and continuous improvement.

Responsibilities

• Collect, analyse and interpret performance information and data.
• Help prepare reports, management information and performance updates.
• Support service reviews, needs assessments and value-for-money exercises.
• Build and maintain effective relationships with stakeholders, suppliers, service users and partner organisations.
• Contribute to the planning, development and improvement of commissioned services.
• Support projects, meetings and stakeholder engagement activities.
• Monitor service quality and performance against agreed outcomes and targets.
• Ensure information is handled confidentially and in line with data protection requirements.
• Support the effective use of budgets and resources.
• Promote equality, diversity and inclusion in service delivery.

Skills

Stakeholder engagement

Interpersonal communication

Numerical analysis

Data interpretation

Organisational skills

Tools

Microsoft Office

Business Objects

SQL

Reporting software

Job description

Birmingham City Council is seeking a Support Officer to join the Commissioning Team within Adult Social Care and Health. You will support commissioning activities, analyse performance data and contribute to service planning to deliver better outcomes for Birmingham's citizens.

You will work with colleagues, service users and partners, ensuring reports are accurate, budgets are managed and improvements are pursued through ongoing monitoring and collaboration.