Commissioning Officer

South Gloucestershire Council; Yate; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous annual leave (pro rata)

Wellbeing support

Staff discounts (eye tests, travel,购物,

Job summary

South Gloucestershire Council is seeking a Commissioning Officer to join the Partnerships and Commissioning Service on the Relationship team. The role focuses on managing contracts, building provider relationships, and supporting commissioning, monitoring and service improvement for health, care and support services across the council area.

The post is hybrid, combining office work in Yate with home-working.

Qualifications

• Experience of working within an organisation responsible for commissioning social care or similar services.
• Collaborative professional with excellent interpersonal skills and the ability to build strong working relationships with stakeholders.
• Clear, logical and analytical problem-solving skills.

Responsibilities

• Research and analyse information, including regulatory requirements, to support informed decision-making and provide technical advice.
• Coordinate day-to-day activities to support project delivery and service improvements.
• Ensure customers receive accurate, timely information and maintain high standards of customer service.
• Support project monitoring, performance reporting and continuous improvement activities.
• Develop and maintain accurate records to support service delivery and improvement.
• Provide an effective administrative service, preparing documents and reviewing returns.

Skills

Analytical thinking

Stakeholder engagement

Project coordination

Interpersonal skills

Job description

How you'll make a difference

As a Commissioning Officer, you will join the Partnerships and Commissioning Service as part of the Relationship team. Working collaboratively with colleagues, partners and providers, you will manage contracts, build effective provider relationships, and support the commissioning, monitoring and continuous improvement of services.

Through performance management, stakeholder engagement, research and project work, you will help ensure high-quality, value-for-money health, care and support services are delivered for residents across South Gloucestershire.

What you will be doing

• It will be key for you to research and analyse information, including legislative and regulatory requirements, to support informed decision-making and provide high-quality technical advice to customers, ensuring procedures and best practice are consistently applied.
• Through coordinating day-to-day activities, you will contribute to the effective delivery of projects and work programmes, helping to develop and improve services, processes and ways of working.
• You will ensure customers receive accurate, relevant and timely information, maintaining high standards of customer service and communication.
• Using your expertise, you will support project monitoring, performance reporting and continuous improvement activities, helping to achieve service objectives and maintain quality standards.
• It will be your responsibility to develop and maintain accurate records, ensuring information is effectively managed, analysed and used to support service delivery and improvement.
• Providing an effective administrative service, you will ensure documents are prepared and issued promptly, and that returns are reviewed and analysed where appropriate.

What we need from you

• It is essential that you have relevant experience of working within an organisation responsible for commissioning social care or similar services.
• Given the nature of this work, you will be a collaborative professional with excellent interpersonal skills and the ability to build strong working relationships with stakeholders to support innovation and continuous improvement.
• When assessing challenges, you will demonstrate clear, logical and analytical problem-solving skills.
• We are looking for someone who is well organised, with strong time management skills and the ability to manage competing priorities while maintaining high standards of accuracy and attention to detail.

What you need to know

• This role is hybrid, with a mixture of working at our office in Yate and working from home.

Interviews are likely to take place week commencing 28th September 2026.

How a career at South Gloucestershire Council is different

• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
• We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
• We trust our team to work in the way which allows them to make the biggest difference, and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We’re providing essential services across our internal network to ensure we can fully support our community.
• We’re positive and forward thinking, always looking for new and innovative ways of working work and we’re ambitious about the future.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference. We’re making a difference, be part of it!

To view the full job description, please click this link: Commissioning Officer - Job Description