Commis Waiter/Waitress — 5-Star Service & Growth

Brown's Hotel, a Rocco Forte Hotel; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounted rates across our collection

F&B discounts 50%

Spa discounts 25%

Health Spa product discounts 20%

Meals on duty

Gym membership discounts

Pension scheme

Season Ticket Loan / Cycle to Work

Employee Assistance Programme

Learning & development opportunities

Job summary

Brown's Hotel, located in Mayfair, London, invites you to join The Drawing Room as Commis Waiter/Waitress. You will support the Chef de Rang and Head Waiter, delivering flawless 5-star service to discerning guests in a luxury setting.

We welcome a proactive, warm, and discreet team member who thrives in a fast-paced environment, values ongoing development, and takes pride in creating memorable guest experiences across our historic property.

Qualifications

• A genuine passion for delivering exceptional, unrivalled 5-star service.
• A positive attitude and a willingness to learn, adapt, and grow within the hospitality industry.
• Enthusiasm and a strong work ethic.
• The ability to work in a fast-paced environment & handling multiple tasks.
• The ability to create personalized, memorable experiences and build lasting relationships with our guests and team members.
• Independence while collaborating effectively within teams and across departments.
• A commitment to maintaining high standards of hygiene, health, and safety.

Responsibilities

• Assist the Chef de Rang and Head Waiter in delivering flawless service to our guests.
• Contribute to a world-class dining experience and uphold high standards of service.
• Be eager to learn, adaptable, and present a warm first impression while maintaining discretion.

Skills

5-star service

Positive attitude

Willingness to learn

Enthusiasm

Fast-paced multitasking

Personalized guest experiences

Team collaboration

Job description

Brown's Hotel, located in Mayfair, London, invites you to join The Drawing Room as Commis Waiter/Waitress. You will support the Chef de Rang and Head Waiter, delivering flawless 5-star service to discerning guests in a luxury setting.

We welcome a proactive, warm, and discreet team member who thrives in a fast-paced environment, values ongoing development, and takes pride in creating memorable guest experiences across our historic property.