Vehicle Technician

Vospers; Torquay; On-site; GBP 27,000 - 36,000; Full time

Benefits offered by this job

Holiday accrual

Birthday day off

Motor discounts

Sickness scheme

Eye & flu vouchers

Employee assistance programmes

Bike to work scheme

Professional development

Job summary

Vospers is a family-run motor dealer group in the South West, known for supporting our people with a range of benefits. We are looking for a Commercial Vehicle Technician to service, repair and maintain customer vehicles to the highest standards and to contribute to a positive team environment.

The role is Monday to Friday with Saturday on a rota, dependent on experience, and requires commitment to quality workmanship and customer satisfaction within a AA-grade service ethos.

Responsibilities

• Carry out servicing, maintenance and repairs to customers' vehicles.
• Work in a safe and economical manner following HSE practices.
• Contribute to a positive team environment.
• Ensure equipment and machinery are regularly checked and maintained.
• Develop skills across repair, service and maintenance.
• Interpret repair instructions to achieve first-time fix meeting customer needs.
• Plan servicing work efficiently to meet deadlines.
• Talk to customers about vehicle issues to aid diagnostics.
• Perform vehicle health checks on retail and warranty jobs.
• Road test vehicles and diagnose problems as needed.
• Complete paperwork accurately and promptly.

Job description

Vospers is a family run business and leading South West motor dealer group that believes in the importance of our people. That's why we offer a supportive working environment, career prospects, and great benefits, including:

• Holiday accrual scheme & paid day off for your birthday
• Full range of motor discounts for service, sales & parts
• Paid sickness scheme, eye & flu vouchers and a full range of employee assistance programmes/support
• Bike to work Scheme
• Professional development and recognition programme

The Role

The main purpose of a Vospers Commercial Vehicle Technician is to carry out service, repair and maintenance to customers vehicles, to the highest possible standard commensurate with a high level of customer satisfaction.

Hours

Monday to Friday (with Saturday on a Rota)

Key Responsibilities & Accountability

• To carry out servicing, maintenance and repairs to customers vehicles.
• To perform duties in a safe and economical manner in line with HSE and Vospers Health and Safety practices.
• Take an active part in creating a positive team environment.
• To ensure all Vospers equipment and machinery is regularly checked and kept up to a satisfactory standard.
• To maintain and develop skill levels in all aspects of repair, service and maintenance.
• Interpret repair instructions accurately to achieve first time repair in line with customer requirements.
• Plan and carry out servicing work in a systematic and efficient manner to achieve completion with a satisfactory period of time.
• Ensure vehicles are carefully handled and that all reasonable care is taken of the vehicle whilst it is on the premises for service.
• If necessary, talk to customers directly about vehicle problems, therefore aiding the diagnostic process; first time fix and improving customer satisfaction.
• Undertake a vehicle health check on all retail and warranty jobs, maxmise sales opportunities when extra work is required.
• Road test vehicles and diagnose problems as and when necessary.
• Ensure that all paperwork is completed accurately and promptly.

Location

Dependent on Experience and Qualifications, to be discussed at interview

Care - Accountability - Performance - Respect - Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.