Commercial Vehicle Parts Advisor

Glen Callum Associates; Rotherham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading UK automotive company is seeking a dedicated Commercial Vehicle Parts Advisor to enhance customer satisfaction by assisting with inquiries and processing orders. The ideal candidate will have a strong background in customer service and knowledge of commercial vehicle parts, contributing to relationship management and account growth.

Qualifications

• Previous experience as a Parts Advisor, ideally in the commercial vehicle sector.
• Strong knowledge of commercial vehicle parts and accessories.
• Proficient in using computer systems to process orders.

Responsibilities

• Assist customers with commercial vehicle parts enquiries.
• Make outbound calls to provide updates and resolve customer queries.
• Process customer orders efficiently, ensuring accuracy and timely delivery.

Skills

Customer Service

Communication

Organizational Skills

Job description

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Commercial Vehicle Parts Advisor, Rotherham

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Client:

Location:

Rotherham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c07f4b7cdbe7

Job Views:

2

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

The Role

:

The Role

:

We are seeking a knowledgeable and customer-focused Commercial Vehicle Parts Advisor to join our team. The successful candidate will assist customers with their commercial vehicle parts enquiries, process orders, and contribute to the growth of customer accounts.

Key Responsibilities:

Assist customers with commercial vehicle parts enquiries, providing expert advice and solutions.

Utilize experience as a Parts Advisor or Commercial Vehicle Parts Advisor to meet customer needs effectively.

Make outbound calls to provide customers with order updates and ensure their satisfaction.

Develop and grow customer accounts through excellent customer service and relationship management.

Process customer orders efficiently, ensuring accuracy and timely delivery.

Keep company computer systems updated with customer information and order details.

Skills and Experience:

Previous experience as a Parts Advisor , ideally within the commercial vehicle sector.

Strong knowledge of commercial vehicle parts and accessories.

Excellent customer service and communication skills.

Ability to make outbound calls to provide updates and resolve customer queries.

Experience in developing and growing customer accounts.

Proficient in using computer systems to process orders and update customer information.

Strong organizational skills and attention to detail.

How to show your interest:

To apply for this Commercial Vehicle Parts Advisor / Parts Sales Advisor role, please forward your CV to Robert Cox on Senior Recruitment Consultant at Glen Callum Associates Ltd or call Rob for a chat on 07398 204832.

Job Ref: 4085RCE – Commercial Vehicle Parts Advisor