Commercial & Transformation Manager

ZipRecruiter; Coleford; On-site; GBP 48,000 - 56,000; Full time

Job summary

A leading public service organization is seeking a Commercial & Transformation Manager to drive innovative strategies and enhance service efficiency. This role requires a visionary leader with strong commercial acumen and a passion for public service. The successful candidate will lead transformation initiatives, optimize digital tools, and ensure financial sustainability while fostering a culture of creativity and customer focus.

Benefits

Flexible working arrangements

27 days paid annual leave plus bank holidays

Health cash plan

Pension scheme

Employee Assistance Programme

Cycle to work scheme

Salary sacrifice car lease scheme

Qualifications

• 5+ years of post-qualification experience in commercial leadership, transformation, or marketing.
• Deep understanding of public sector financial sustainability and commercial potential.

Responsibilities

• Improving service efficiency through end-to-end transformation using systems thinking.
• Embedding a commercial mindset across the organisation.
• Leading and mentoring cross-functional teams.

Skills

Leadership

Commercial Acumen

Strategic Thinking

Creativity

Customer Focus

Education

Degree or equivalent professional experience

Job description

Job Description

Commercial & Transformation Manager

£48,825 - £55,242 per annum, 37 Hours per week
Permanent
Coleford

Do you want to shape the future of public services through innovation, transformation, and commercial growth? Forest of Dean District Council is dedicated to creating a vibrant and sustainable future for our community. Our priorities are centered on fostering thriving communities by empowering and engaging residents, enhancing infrastructure, promoting community well-being, and ensuring social equity.

We are committed to decarbonisation and nature recovery, focusing on renewable energy transitions, energy efficiency, transport transformation, nature recovery, and food resilience. Additionally, we aim to build a sustainable economy through promoting a circular economy, robust business support, workforce skill development, sustainable town initiatives, and the preservation of natural capital.

About the role

We're looking for a visionary leader with sharp commercial acumen and a passion for public service innovation to join our team as Strategic Lead - Commercial & Service Transformation. This is a unique and high-impact role at the heart of our organisation - ideal for someone who thrives on creativity, strategic thinking, and bringing people together to deliver lasting change.

Your key mission will be to lead and deliver bold commercial strategies and marketing campaigns to maximise our income-generating services and support long-term financial sustainability.

You will also champion organisation-wide transformation through modern service design, digital innovation, and systems thinking to ensure our services are fit for the future. You will collaborate with senior managers, service leads, and front-line teams to challenge the status quo and embed a culture of creativity, commercial thinking, and customer focus. If you're ready to turn ideas into action and lead meaningful change, we want to hear from you.

Responsibilities include:

1. Improving service efficiency through end-to-end transformation using systems thinking and service design
2. Embedding a commercial mindset across the organisation and encouraging entrepreneurial thinking
3. Leading and mentoring cross-functional teams and initiatives to deliver tangible value
4. Optimising digital tools, automation, and data insights to create cost-effective and customer-focused solutions
5. Providing strategic leadership to Forest Linkline and Cotswold Careline services, exploring growth and diversification opportunities
6. Identifying opportunities for collaborative commissioning and external funding to strengthen our service offer
7. Driving sponsorship and advertising opportunities across the Council
8. Monitoring performance and impact to demonstrate ROI and continuous improvement

This is a new role covering the Forest of Dean. The district offers many attractions for outdoor enthusiasts.

What you will need

• Degree or equivalent professional experience in a relevant field
• 5+ years of post-qualification experience in commercial leadership, transformation, or marketing
• Deep understanding of public sector financial sustainability and commercial potential
• Confidence in managing budgets, influencing strategic direction, and leading cross-departmental collaboration
• Results-driven, forward-thinking, and resilient under pressure

Additional conditions

• Willingness to work reasonable additional hours as needed
• Ability to work at various locations and travel as required
• Full UK Driving Licence and access to a vehicle

Benefits

• Flexible working arrangements, including home and office working
• 27 days paid annual leave plus bank holidays, increasing to 30 days after five years
• Additional volunteering days, health cash plan, pension scheme, Employee Assistance Programme, cycle to work scheme, and salary sacrifice car lease scheme

To apply, click on "apply now" on this page, complete the application form and supporting statement, and include your CV. Please ensure your application details how your skills and experience meet the criteria and why you want to join us. Our staff should reflect the community we serve.

Note: Your CV will only be viewed if shortlisted for interview to support unbiased screening. Please complete the application form fully.