Commercial Training Manager

JD.COM; Greater London; On-site; GBP 40,000 - 65,000; Full time

Job summary

JD.COM is seeking a professional to lead the development and implementation of a training strategy for their European Online Retail Commercial Training Academy in Greater London. The ideal candidate will design and evaluate training programs focused on the 1P business, supply chain, and merchandising. Responsibilities also include collaborating with stakeholders, guiding a team of category leads, and staying current on industry trends to enhance program effectiveness. This role requires experience in training strategy and program delivery.

Responsibilities

• Develop and implement a comprehensive training strategy for the European Commercial Training Academy.
• Design, deliver, and evaluate training programs covering business, supply chain, and retail strategy.
• Collaborate with stakeholders to identify training needs and develop targeted solutions.
• Guide a European team of category leads to support training program delivery.
• Stay up-to-date with industry trends to keep training programs relevant.
• Evaluate training program effectiveness and make data-driven improvements.

Job description

Key Responsibilities

• Develop and implement a comprehensive training strategy for the European Online Retail 'Commercial Training Academy', aligned with JD Worldwide business objectives
• Design, deliver, and evaluate training programs that cover 1P business, supply chain, merchandising, and retail strategy
• Collaborate with internal stakeholders to identify training needs and develop targeted solutions
• Guide and develop a European team of category leads (Category Captains) to support the roll out and delivery of training programs under the Academy portfolio or development products
• Stay up-to-date with industry trends, best practices, and new technologies to ensure training programs remain relevant and effective
• Evaluate the effectiveness of training programs and make data-driven decisions to improve the academy's impact