Commercial SME Account Handler

Pavilion Recruitment Solutions; Croydon; On-site; GBP 35,000 - 40,000; Full time

Job summary

Pavilion Recruitment Solutions is seeking a Commercial Account Handler in the Croydon area. You will work with an experienced broker to manage a portfolio of commercial SME clients, handling renewals and day-to-day servicing, with broking via Acturis and market presentations.

The role offers a friendly, supportive team environment and potential progression to a Senior role. Candidates should have Acturis experience and commercial insurance knowledge across classes, with excellent communication

Qualifications

• Acturis experience is essential.
• Commercial insurance experience across classes preferred; Property background welcome.

Responsibilities

• Manage a portfolio of commercial SME clients with renewals and servicing.
• Process MTAs and obtain/quote with insurers.
• Broking via Acturis and open market presentations.
• Build and maintain strong client relationships.
• Identify opportunities to deepen existing client relationships.
• Support with warm new business opportunities.

Skills

Acturis

Insurance experience

Communication

Team-player

Job description

Commercial Account Handler

£35,000 - £40,000 / Croydon area

Pavilion Recruitment are working with a well-established, independent Chartered Insurance Broker who are looking for a Commercial Account Handler to join their friendly and experienced team.

This is a great opportunity for an ambitious Account Handler to join a highly personable regional broker, with the potential to progress into a Senior Account Handler role.

The Role

You will work closely with an experienced broker in the business who will guide and mentor you, whilst you both share and manage a portfolio of commercial SME clients, whilst providing a high level of service across renewals and day-to-day servicing.

The portfolio is predominantly Property Owners, alongside EL, PL, Combined and other commercial risks. You will manage around 20-30 renewals per month, with some warm new business opportunities also available.

Responsibility for processing MTAs.

Obtaining and negotiating quotations with insurers.

Broking via Acturis and via open market presentations when needed.

Building and maintaining strong client relationships.

Supporing with warm new business opportunities.

Identifying opportunities to develop existing client relationships

About You

We are looking for a confident and proactive Commercial Account Handler with:

Acturis experience - essential

Commercial insurance experience, ideally across a range of classes, although individuals with only a Property policy background are encouraged to apply

Excellent communication and client relationship skills

A proactive, hands-on approach

The confidence to take ownership within a small team

A genuine team-player mentality

This role could suit an experienced Account Handler, a Junior Handler looking to progress, or someone looking to move away from a larger City broker into a more supportive, relationship-led environment.