Commercial Account Handler

Faith Recruitment; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Parking on-site

Pension scheme

Company events

Job summary

Faith Recruitment is seeking a Junior Commercial Account Handler for a growing team in Chessington. You will manage policy adjustments, renewals and claims while building strong client relationships and ensuring compliance with FCA guidelines.

The role requires at least 2 years in insurance brokerage, knowledge of commercial products, and strong customer service and telephone sales skills. Experience with Acturis and CII qualifications are advantageous.

Qualifications

• Minimum 2 years' insurance brokerage experience.
• Knowledge of commercial insurance products.
• Strong customer service and telephone sales skills.
• Acturis experience beneficial.
• CII qualifications preferred.

Responsibilities

• Working in line with FCA guidelines and maintaining compliance at all times.
• Handling policy adjustments, renewals, and claims efficiently and accurately.
• Liaising with clients, insurers, and premium finance companies regarding policy queries and updates.
• Processing new business enquiries and supporting the renewal process from start to finish.
• Building strong client relationships through excellent customer service and communication.
• Identifying opportunities to cross-sell additional insurance products where appropriate.
• Providing administrative support and assisting other departments when required.

Skills

Insurance brokerage experience

Customer service

Telephone sales

Education

CII qualifications preferred

Tools

Acturis

Job description

Commercial Account Handler

Chessington

30,000 - 35,000 per annum ( 50,000 OTE)

Our client is looking for a Junior Commercial Account Handler to join their growing team. The ideal candidate will have experience within the commercial insurance industry!

Key Responsibilities:

• Working in line with FCA guidelines and maintaining compliance at all times.
• Handling policy adjustments, renewals, and claims efficiently and accurately.
• Liaising with clients, insurers, and premium finance companies regarding policy queries and updates.
• Processing new business enquiries and supporting the renewal process from start to finish.
• Building strong client relationships through excellent customer service and communication.
• Identifying opportunities to cross-sell additional insurance products where appropriate.
• Providing administrative support and assisting other departments when required.

Requirements:

• Minimum 2 years' insurance brokerage experience.
• Knowledge of commercial insurance products.
• Strong customer service and telephone sales skills.
• Acturis experience beneficial.
• CII qualifications preferred.

Benefits:

• Competitive salary
• Hybrid working
• Parking on-site
• Pension scheme
• Company events