Commercial Account Handler

Capio Recruitment Insurance; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Hybrid work pattern

Bonus

Job summary

Capio Recruitment Insurance is seeking a Commercial Account Handler in Twickenham (Hybrid) to blend new business generation with technical broking across property owners and commercial risks within a London market context.

You will work with senior leaders and referral partners to grow the pipeline and manage renewals, placing risks with insurers and Lloyd's markets while developing introducer relationships.

Qualifications

• Demonstrable commercial broking or account handling experience, ideally with exposure to property owners and commercial combined covers.
• A confident, proactive commercial mindset with the ability to identify cross-selling opportunities and develop introducer relationships.
• Previous experience or awareness of Private Clients and High Net Worth risks is advantageous but not essential.
• Strong communication and negotiation skills, with the diligence to deliver prompt, client-focused service across telephone and email.

Responsibilities

• Convert inbound enquiries and proactive referral leads across property owners and commercial combined risks, influencing pipeline growth.
• Manage a targeted portfolio of commercial renewals with autonomy to refine broking across insurer partners.
• Place risks from standard properties to complex industrial units and motor fleets with composite insurers and Lloyd's markets.
• Collaborate with senior management on larger, complex placements over £20k premium, for mentorship and client-facing duties.

Skills

Commercial broking

Account handling

Client communication

Negotiation

Job description

Commercial Account Handler

Location:

Twickenham (Hybrid)

Salary:

£30,000 - £35,000 + company benefits and bonus (with flexibility on salary depending on experience), hybrid working pattern with 3 days in the office and 2 days working from home

About the Company:

An established independent insurance broker with a prominent presence across London and the South East, known for delivering bespoke solutions across commercial property, construction, and private client sectors. Backed by solid market standing and strong relationships across composite insurers, MGAs, and Lloyd's syndicates, the business is undergoing purposeful commercial expansion across its core divisions.

Role Summary:

If you are currently handling commercial accounts and want a clearly defined progression path into a client-facing Account Executive role, this position offers an ideal springboard. You will blend new business generation with technical broking across diverse property owners and commercial risks, benefiting from direct exposure to senior leaders, high-value referral partnerships, and the wider London market.

Key Responsibilities:

• Convert qualified inbound enquiries and proactive referral leads across property owners and commercial combined risks, giving you direct influence over pipeline growth and measurable commercial impact
• Manage a targeted portfolio of commercial renewals, providing you with full file autonomy and the space to refine your technical broking across key insurer partners
• Place risks ranging from standard property owners to complex industrial units and motor fleets with composite insurers and Lloyd's markets, broadening your underwriting knowledge and insurer relationships
• Collaborate directly with senior management on larger, complex placements valued over £20k premium, offering valuable mentorship and preparation for face-to-face client executive duties

Requirements:

• Demonstrable commercial broking or account handling experience, ideally with good exposure to property owners and commercial combined covers
• A confident, proactive commercial mindset with the ability to identify cross-selling opportunities and develop introducer relationships
• Previous experience or an awareness of Private Clients and High Net Worth risks is advantageous but not essential
• Strong communication and negotiation skills, with the diligence to deliver prompt, client-focused service across telephone and email

If this role isn't quite right, it's still worth speaking to one of our specialist team, as we may be working on something that hasn't hit the market yet.

Related Job Titles:

Commercial Development Executive, New Business Account Handler, Commercial Broker, Corporate Account Handler, Internal Account Executive