Commercial Senior Account Handler

Clear Group; Sheffield; On-site; GBP 40,000 - 60,000; Full time

Job summary

Clear Group is seeking a Senior Commercial Account Handler to take ownership of commercial client portfolios, strengthen relationships with clients and insurer partners, and help drive exceptional outcomes for clients and the wider business.

You will work closely with Account Executives, shaping renewal strategies and delivering tailored solutions, while also developing team capability and driving continuous improvement across Broking Operations.

Qualifications

• Significant commercial insurance account handling experience.
• Strong technical knowledge across commercial products, placement and insurer markets.
• Experience handling more complex or non-standard commercial risks.
• Excellent communication and relationship management skills.
• Proactive and commercially minded with ownership.
• Experience using Acturis or similar insurance broking systems.

Responsibilities

• Taking ownership of commercial client portfolios, including multi-class and technical risques.
• Supporting renewal strategy, client retention and portfolio growth.
• Building trusted relationships with clients, insurers and key stakeholders.
• Working alongside Account Executives to deliver coordinated, high-quality client service.
• Acting as a technical point of reference and trusted advisor within the team.
• Supporting the development of colleagues through coaching and knowledge sharing.
• Identifying opportunities to improve service delivery, efficiency and client outcomes.

Skills

Commercial insurance

Relationship management

Communication skills

Acturis

Proactive mindset

Education

Cert CII / Dip CII

Tools

Acturis

Job description

Not all Senior Account Handler roles are created equal.

Some are focused on servicing policies. This role is about much more than that.

At Clear, we're looking for a Senior Commercial Account Handler to take ownership of commercial client portfolios, strengthen key relationships and help drive exceptional outcomes for clients, colleagues and the wider business.

This is an opportunity to become a trusted technical specialist within a growing and ambitious organisation. You'll work closely with Account Executives, clients and insurer partners, helping shape renewal strategies, support retention and deliver tailored solutions that create real value.

Alongside managing your own portfolio, you'll play an important role in developing team capability, sharing expertise and helping drive continuous improvement across the wider Broking Operations function.

What you'll be doing

• Taking ownership of commercial client portfolios, including multi-class and technical risks.
• Supporting renewal strategy, client retention and portfolio growth.
• Building trusted relationships with clients, insurers and key stakeholders.
• Working alongside Account Executives to deliver coordinated, high-quality client service.
• Acting as a technical point of reference and trusted advisor within the team.
• Supporting the development of colleagues through coaching and knowledge sharing.
• Identifying opportunities to improve service delivery, efficiency and client outcomes.

What we're looking for

You'll bring:

• Significant commercial insurance account handling experience.
• Strong technical knowledge across commercial products, placement and insurer markets.
• Experience handling more complex or non-standard commercial risks.
• Excellent communication and relationship management skills.
• A proactive and commercially minded approach.
• Experience using Acturis or similar insurance broking systems.

Cert CII, Dip CII or progress towards professional qualifications would be advantageous, but we're equally interested in people who can demonstrate strong technical capability, ownership and a desire to continue developing.

Why Clear?

We're building a business where expertise, accountability and collaboration are valued. A place where talented people can develop their careers, broaden their influence and make a meaningful impact.

You’ll join a business that's growing, evolving and investing in its people, giving you the opportunity to work on interesting client portfolios, expand your technical expertise and help shape the future success of the team.

What will help you thrive?

You’ll enjoy taking ownership, solving challenges and working closely with clients, insurers and colleagues to achieve the best possible outcomes.

You're someone who combines technical expertise with strong relationship‑building skills and takes pride in delivering exceptional service while helping others succeed.

If you want a role where your experience, judgement and expertise genuinely make a difference, we'd love to hear from you.

Applicants must have the legal right to work in the UK.

Recruitment notice (agencies)

Clear Group does not accept unsolicited CVs from recruitment agencies. Where no signed terms of business exist, we reserve the right to engage directly with candidates.