Commercial Relationship Manager

Metro Bank (UK); Slough; Presencial; GBP 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous holiday allowance

Pension

Healthcare

Life assurance

Colleague benefits

Descripción de la vacante

Metro Bank in Slough is seeking a Commercial Relationship Manager to grow a portfolio of business customers with sound commercial judgment and credit acumen. You will build long-term relationships, tailor banking solutions, and collaborate with specialists to deliver outstanding outcomes while managing risk and capitalizing on growth opportunities.

You will work with colleagues across commercial banking to provide tailored lending, deposits, treasury and related banking services, helping Metro

Formación

• Proven experience in Commercial Banking or Business Banking relationships.
• Strong track record of delivering commercial, customer and risk outcomes.
• Experience analysing financial information to support lending decisions.
• Knowledge of credit risk assessment and portfolio management.

Responsabilidades

• Build and grow a portfolio of Commercial Banking customers through long-term relationships.
• Develop understanding of customers' businesses and provide tailored banking solutions.
• Act as trusted adviser for lending, deposits, treasury and other banking needs.
• Generate sustainable portfolio growth through proactive relationship management and business development.
• Attract new-to-bank customers and build networks with introducers and local business communities.
• Complete credit applications, annual reviews and lending assessments.
• Analyse financial information, monitor customer performance and manage credit risk.
• Collaborate with specialist teams across Metro Bank to deliver outcomes.

Conocimientos

Commercial Banking

Relationship mgmt

Credit risk

Business development

Lending decisions

Networking

Communication

Stakeholder mgmt

Descripción del empleo

Commercial Relationship Manager - Slough

Team

Commercial & Private Banking

Location

Slough

Ref #

POS_17906

Closing Date

15-Oct-2026

Timeline & Process

• CV Review - W/c 19th October
• 1st Stage Interviews via Teams 30mins - W/c 26th October
• 2nd Stage Interviews in Holborn 2 hours - 4th November & 5th November

Covering

• Competencies
• Behavioural
• Technical (case study given on the day)

Commercial Relationship Manager: Covering West London patch

Banking is changing. At Metro Bank, we believe the future belongs to those who combine exceptional expertise with genuinely human service.

As a Commercial Relationship Manager, you will combine strong commercial judgement, relationship expertise and credit acumen to deliver outstanding customer outcomes. By building meaningful connections, identifying growth opportunities and balancing risk with reward, you will play a key role in growing Metro Bank's Commercial Banking business and strengthening our reputation as the UK's community bank for businesses.

What will you be doing?

• Build and grow a portfolio of Commercial Banking customers through trusted, long-term relationships.
• Develop a deep understanding of customers' businesses and provide tailored banking solutions that support their ambitions.
• Act as a trusted adviser, supporting customers with lending, deposits, treasury and wider banking needs.
• Generate sustainable portfolio growth through proactive relationship management and business development.
• Attract new-to-bank customers and build strong networks with professional introducers and local business communities.
• Complete credit applications, annual reviews and lending assessments to support customer growth and portfolio performance.
• Analyse financial information, monitor customer performance and manage credit risk across your portfolio.
• Collaborate with specialist teams and colleagues across Metro Bank to deliver outstanding customer outcomes.

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What will you need?

• Proven experience managing and growing customer relationships within Commercial Banking or Business Banking.
• A strong track record of delivering commercial, customer and risk outcomes.
• Experience analysing financial information and supporting commercial lending decisions.
• Knowledge of commercial lending, credit risk assessment and portfolio management.
• Strong business development and networking skills, with the ability to identify opportunities and drive sustainable growth.
• Excellent communication and relationship-building skills, with confidence engaging business owners, senior stakeholders and professional introducers.
• The ability to influence, challenge constructively and manage competing priorities effectively.
• Strong commercial judgement, accountability and a customer-focused approach within a regulated environment.

Our Promise to You

• You'll join a bank that is redefining relationship banking, creating meaningful connections with customers, colleagues and communities.
• We'll empower you to lead with autonomy, own the success of your store and make a genuine impact on customer and colleague experiences.
• We'll invest in your growth through ongoing learning, leadership development and opportunities to broaden your experience.
• You’ll be part of an inclusive culture that values individuality, celebrates diverse perspectives and encourages everyone to bring their authentic self to work. Our commitment to Diversity, Equity and Inclusion is fundamental to who we are and how we serve our customers.
• We'll reward your contribution with a competitive salary, discretionary annual bonus and a comprehensive benefits package, including generous holiday allowance, pension, healthcare, life assurance and a range of colleague benefits.

At Metro Bank, we're building the future of relationship banking. If you're an inspiring leader with a passion for people, community and customer service, and you're excited by the opportunity to make a lasting impact, we'd love to hear from you

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!